User GuideTable of ContentsContents3Checking Out Your Gateway Computer9Front10Back12Identifying your model14Gateway model number14Gateway serial number14Microsoft Certificate of Authenticity14Finding your specifications15Accessories16Home networking kit16Imaging equipment16Printers16Storage Devices17Memory17Uninterruptible power supplies17Getting Started19Working safely20Reducing eye strain20Setting up your computer desk and chair21Setting up your computer and computer accessories21Sitting at your computer22Avoiding discomfort and injury from repetitive strain22Protecting from power source problems23Starting your computer24To start your computer:24Turning off your computer25To turn off your computer:25Restarting (rebooting) your computer26To close unresponsive programs and restart your computer:26Multifunction keyboard27Special-function buttons28Mouse30Using the mouse31Installing a printer, scanner, or other peripheral device32Getting Help33Help and Support34To start Help and Support:34Searching for a topic34Online help35Gateway Web site36Using eSupport36Support Home37Downloads37Contact Us37Account Info37PC Tools37Windows Basics39About the Windows environment40Using the desktop41Using the Start menu42To use the Start menu:42Adding icons to the desktop43To add icons to the desktop:43Identifying window items44Working with files and folders46Viewing drives46To view the drives on your computer:46To see the files and folders on a drive:47Creating folders47To create a folder:48Copying and moving files and folders49To copy a file or folder to another folder:49To move a file or folder to another folder:50Deleting files and folders51To delete files or folders:51To recover files or folders from the Recycle Bin:51To empty the Recycle Bin:52Browsing for files and folders52To browse for a file:53Searching for files54Using the Windows Search utility55To find files and folders using the Search utility:55Using advanced search options56Working with documents57Creating a new document57To create a new document:57Saving a document58To save a document:58Opening a document59To open a document:59Printing a document60To print a document:60Shortcuts61Using the Internet63Learning about the Internet64Setting up an Internet account65To set up an Internet account with America Online:65Accessing your Internet account66To connect to your America Online Internet account:66To disconnect from your America Online Internet account:66Using the WorldWideWeb67Connecting to a Website68To connect to a Web site:68Downloading files69To download files or programs from a Web site:69Using e-mail70Sending e-mail70To send e-mail using America Online:70Checking your e-mail71To check your e-mail using America Online:71Sending and Receiving Faxes73Installing and configuring Fax74Installing Fax74To install Fax:74Configuring Fax75To configure Microsoft Fax:75Sending a simple fax77To send a simple fax:77Setting up your cover page template79To set up your fax cover page template:79Faxing from programs80To fax a document directly from most programs:80Faxing a scanned document80To fax a document that you have scanned:80Receiving and viewing a fax81To receive and view a fax:81Canceling a fax81To cancel a fax that has not been sent:81Automatically retry sending a fax82To automatically retry sending a fax:82Automatically cancelling a fax83To automatically cancel a failed fax:83Using Multimedia85Adjusting the volume86To adjust the overall volume level using hardware controls:86To adjust specific volume levels:86Recording and playing audio88To make an audio recording:88To play an audio recording in Sound Recorder:89Playing audio and video files with the WindowsMediaPlayer90To play a file using the WindowsMediaPlayer:90Using the CD or DVD drive92Identifying drive types92Inserting a CD or DVD93To insert a CD or DVD:93Listening to CDs94To play a CD:94Using MUSICMATCH96Playing CDs96To play a musicCD:96Creating MP3 music files98To create MP3 files:98Editing track information99To edit track information:99Building a music library101Changing the music library display settings102To change the music library display settings:102Listening to Internet radio103To listen to an Internet radio station:103Using advanced features103Playing a DVD103To play a DVD:104Creating CDs and DVDs105Copying a CD or DVD106To copy a music CD, data CD, or data DVD:106Creating a data CD or DVD110To create a data CD or DVD:110Copying music tracks113To copy music CD tracks to your hard drive:113Creating a music CD116To create a music CD:116Advanced features120Connecting a digital camera121To connect a digital camera:121Connecting a digital video camera122To connect a digital video camera:122Creating video DVDs122To create a video DVD:123Using the optional diskette drive124To use a diskette:124Using the optional media card reader125Media card types125Using a media card126To insert a media card:126To remove a media card:126Customizing Your Computer127Adjusting the screen and desktop settings128Adjusting the color depth128To change the color depth:128Adjusting the screen resolution130To adjust the screen resolution:130Changing the colors on your Windows desktop131To change desktop colors:131Changing the desktop background133To change the desktop background:133Selecting a screen saver134To select a screen saver:134Changing the mouse settings136To change your mouse settings:136Adding and modifying user accounts137User account tips137To add, delete, or modify user accounts:137To switch user accounts:138Power management139Using power saving modes139Changing power settings140Changing the power scheme140To change the power scheme:140Changing advanced power settings141To change advanced power management settings:141Activating and using Hibernate mode142To activate Hibernate mode:142To use Hibernate mode:144Setting up an uninterruptible power supply144To install an uninterruptible power supply (UPS):144Networking Your Computer147Benefits of networking148Sharing a single Internet connection148Sharing drives148Sharing peripheral devices149Streaming audio and video files149Playing multi-player games149Selecting a network connection150Wired Ethernet network150Wireless Ethernet network150Using a wired Ethernet network151Ethernet, Fast Ethernet, or Gigabit Ethernet151Example wired Ethernet network152Equipment you need for a wired Ethernet network153Using a wireless Ethernet network154Wireless Ethernet speed and frequency154Example access point wireless Ethernet network156Equipment you need for an access point wireless Ethernet network157Example peer-to-peer wireless Ethernet network158Equipment you need for a peer-to-peer wireless Ethernet network159For more information159Using your computer on a network160Installing and configuring your computer for Ethernet networking160Moving from Your Old Computer161Using the WindowsXP Files and Settings Transfer Wizard162To open the Files and Settings Transfer Wizard:162Transferring files163Finding your files163To find files in the My Documents folder:163To find files using Find or Search:164Transferring Internet settings165Setting up your ISP165To use the Internet Connection Wizard:165Transferring your e-mail and address book166Transferring your Internet shortcuts166Installing your old printer or scanner166Installing a USB printer or scanner166Installing a parallel port printer167To install your old printer:167Installing your old programs168Maintaining Your Computer169Caring for your computer170Protecting your computer from viruses172To scan for viruses:173To remove a virus:174To update Norton AntiVirus:174Managing hard drive space175Checking hard drive space175To check hard drive space:175Using Disk Cleanup176To use the Windows Disk Cleanup program:176Checking the hard drive for errors177To check the hard drive for errors:177Defragmenting the hard drive179To defragment the hard drive:179Backing up files181Using the Scheduled Task Wizard181To start the Scheduled Task Wizard:181Cleaning your computer183Cleaning the exterior183Cleaning the keyboard184Cleaning the computer screen184Cleaning the mouse185Restoring Software187Using the Restoration CDs188Reinstalling device drivers189To reinstall device drivers:189Updating device drivers191To update device drivers:191Reinstalling programs192To reinstall programs from the Applications CD(s):192To reinstall other programs from a CD:193Reinstalling Windows194To reinstall WindowsXP and the device drivers:194Upgrading Your Computer197Selecting a place to work198Gathering the tools you need198Preventing static electricity discharge199Opening the case200Removing the side panel200To remove the side panel:200Removing the front bezel203To remove the front bezel:203Closing the case204Replacing the side panel204To replace the side panel:204Replacing the front bezel205To replace the front bezel:205Adding or replacing a CD, DVD, or diskette drive206To add or replace a CD, DVD, or diskette drive:206Replacing the hard drive211To replace the hard drive:211Adding or replacing add-in cards214To replace, add, or reseat an add-in card:214Installing memory216To install or replace DIMM memory:216Replacing the system battery220To replace the battery:220Replacing the power supply222To replace the power supply:222Replacing the system board224To replace the system board:224Troubleshooting227Safety guidelines228First steps228Software support tools229Troubleshooting230Add-in cards230The computer does not recognize an add-in card230CD, DVD, or recordable drives230The computer does not recognize a disc or the CD, DVD, or recordable drive230Audio CD does not produce sound231A DVD movie will not play231Cleaning CDs and DVDs232Computer232The computer will not start232File management233A file was accidentally deleted233To restore files that were deleted:233Hard drive233You see an “Insufficient disk space” error message233You see a “Data error” message234The hard drive cannot be accessed, or you see a “General failure reading drive C” error message234The computer does not recognize an IDE drive234Internet234You cannot connect to the Internet234You see an “Unable to locate host” message and are unable to browse the Internet235Connecting to a Web site takes too long235People are sending you e-mail messages, but you have not received any mail235Keyboard236The keyboard does not work236A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message236Liquid spilled in the keyboard236Memory236You see a “memory error” message during startup236You see a “Not enough memory” error message236Modem237Your modem does not dial or does not connect237To check the dialing properties:237You cannot connect to the Internet238Your 56K modem does not connect at 56K238To access the Gateway dial-up server:239Your fax communications program only sends and receives faxes at 14,400bps even though you have ...239The modem is not recognized by the computer239To run modem diagnostics:240The modem is noisy when it dials and connects240To turn down the modem volume:241Monitor241The screen resolution is not correct241The computer is running but there is no picture241The color is not uniform242Why is there a horizontal line or wire visible across the monitor screen?242The text on the display is dim or difficult to read242Mouse243The mouse does not work243The mouse works erratically243Power243My system is turned on but nothing is getting power243Printer244Printer will not turn on244Printer is on but will not print244To set a default printer:244You see a “Printer queue is full” error message244To make sure that the printer is not set to work offline:245You see a “Printer is out of paper” error message245Sound245You are not getting sound from the speakers245Using the BIOS Setup utility246To open BIOS Setup utility:246Telephone support248Before calling Gateway Technical Support248Telephone support249Automated troubleshooting system249Telephone numbers249Tutoring and training250Self-help250Tutoring250Training251Safety, Regulatory, and Legal Information253Important safety information253Regulatory compliance statements255Notices261Index263A263B263C263D265E266F267G267H267I268J269K269L269M269N270O271P271R272S272T274U275V275W275Z276Size: 3.91 MBPages: 278Language: EnglishOpen manual
User GuideTable of ContentsContents3Checking Out Your Gateway Computer9Front10Back12Identifying your model14Gateway model number14Gateway serial number14Microsoft Certificate of Authenticity14Finding your specifications15Accessories16Home networking kit16Imaging equipment16Printers16Storage Devices17Memory17Uninterruptible power supplies17Getting Started19Working safely20Reducing eye strain20Setting up your computer desk and chair21Setting up your computer and computer accessories21Sitting at your computer22Avoiding discomfort and injury from repetitive strain22Protecting from power source problems23Starting your computer24To start your computer:24Turning off your computer25To turn off your computer:25Restarting (rebooting) your computer26To close unresponsive programs and restart your computer:26Multifunction keyboard27Special-function buttons28Mouse30Using the mouse31Installing a printer, scanner, or other peripheral device32Getting Help33Help and Support34To start Help and Support:34Searching for a topic34Online help35Gateway Web site36Using eSupport36Support Home37Downloads37Contact Us37Account Info37PC Tools37Windows Basics39About the Windows environment40Using the desktop41Using the Start menu42To use the Start menu:42Adding icons to the desktop43To add icons to the desktop:43Identifying window items44Working with files and folders46Viewing drives46To view the drives on your computer:46To see the files and folders on a drive:47Creating folders47To create a folder:48Copying and moving files and folders49To copy a file or folder to another folder:49To move a file or folder to another folder:50Deleting files and folders51To delete files or folders:51To recover files or folders from the Recycle Bin:51To empty the Recycle Bin:52Browsing for files and folders52To browse for a file:53Searching for files54Using the Windows Search utility55To find files and folders using the Search utility:55Using advanced search options56Working with documents57Creating a new document57To create a new document:57Saving a document58To save a document:58Opening a document59To open a document:59Printing a document60To print a document:60Shortcuts61Using the Internet63Learning about the Internet64Setting up an Internet account65To set up an Internet account with America Online:65Accessing your Internet account66To connect to your America Online Internet account:66To disconnect from your America Online Internet account:66Using the WorldWideWeb67Connecting to a Website68To connect to a Web site:68Downloading files69To download files or programs from a Web site:69Using e-mail70Sending e-mail70To send e-mail using America Online:70Checking your e-mail71To check your e-mail using America Online:71Sending and Receiving Faxes73Installing and configuring Fax74Installing Fax74To install Fax:74Configuring Fax75To configure Microsoft Fax:75Sending a simple fax77To send a simple fax:77Setting up your cover page template79To set up your fax cover page template:79Faxing from programs80To fax a document directly from most programs:80Faxing a scanned document80To fax a document that you have scanned:80Receiving and viewing a fax81To receive and view a fax:81Canceling a fax81To cancel a fax that has not been sent:81Automatically retry sending a fax82To automatically retry sending a fax:82Automatically cancelling a fax83To automatically cancel a failed fax:83Using Multimedia85Adjusting the volume86To adjust the overall volume level using hardware controls:86To adjust specific volume levels:86Recording and playing audio88To make an audio recording:88To play an audio recording in Sound Recorder:89Playing audio and video files with the WindowsMediaPlayer90To play a file using the WindowsMediaPlayer:90Using the CD or DVD drive92Identifying drive types92Inserting a CD or DVD93To insert a CD or DVD:93Listening to CDs94To play a CD:94Using MUSICMATCH96Playing CDs96To play a musicCD:96Creating MP3 music files98To create MP3 files:98Editing track information99To edit track information:99Building a music library101Changing the music library display settings102To change the music library display settings:102Listening to Internet radio103To listen to an Internet radio station:103Using advanced features103Playing a DVD103To play a DVD:104Creating CDs and DVDs105Copying a CD or DVD106To copy a music CD, data CD, or data DVD:106Creating a data CD or DVD110To create a data CD or DVD:110Copying music tracks113To copy music CD tracks to your hard drive:113Creating a music CD116To create a music CD:116Advanced features120Connecting a digital camera121To connect a digital camera:121Connecting a digital video camera122To connect a digital video camera:122Creating video DVDs122To create a video DVD:123Using the optional diskette drive124To use a diskette:124Using the optional media card reader125Media card types125Using a media card126To insert a media card:126To remove a media card:126Customizing Your Computer127Adjusting the screen and desktop settings128Adjusting the color depth128To change the color depth:128Adjusting the screen resolution130To adjust the screen resolution:130Changing the colors on your Windows desktop131To change desktop colors:131Changing the desktop background133To change the desktop background:133Selecting a screen saver134To select a screen saver:134Changing the mouse settings136To change your mouse settings:136Adding and modifying user accounts137User account tips137To add, delete, or modify user accounts:137To switch user accounts:138Power management139Using power saving modes139Changing power settings140Changing the power scheme140To change the power scheme:140Changing advanced power settings141To change advanced power management settings:141Activating and using Hibernate mode142To activate Hibernate mode:142To use Hibernate mode:144Setting up an uninterruptible power supply144To install an uninterruptible power supply (UPS):144Networking Your Computer147Benefits of networking148Sharing a single Internet connection148Sharing drives148Sharing peripheral devices149Streaming audio and video files149Playing multi-player games149Selecting a network connection150Wired Ethernet network150Wireless Ethernet network150Using a wired Ethernet network151Ethernet, Fast Ethernet, or Gigabit Ethernet151Example wired Ethernet network152Equipment you need for a wired Ethernet network153Using a wireless Ethernet network154Wireless Ethernet speed and frequency154Example access point wireless Ethernet network156Equipment you need for an access point wireless Ethernet network157Example peer-to-peer wireless Ethernet network158Equipment you need for a peer-to-peer wireless Ethernet network159For more information159Using your computer on a network160Installing and configuring your computer for Ethernet networking160Moving from Your Old Computer161Using the WindowsXP Files and Settings Transfer Wizard162To open the Files and Settings Transfer Wizard:162Transferring files163Finding your files163To find files in the My Documents folder:163To find files using Find or Search:164Transferring Internet settings165Setting up your ISP165To use the Internet Connection Wizard:165Transferring your e-mail and address book166Transferring your Internet shortcuts166Installing your old printer or scanner166Installing a USB printer or scanner166Installing a parallel port printer167To install your old printer:167Installing your old programs168Maintaining Your Computer169Caring for your computer170Protecting your computer from viruses172To scan for viruses:173To remove a virus:174To update Norton AntiVirus:174Managing hard drive space175Checking hard drive space175To check hard drive space:175Using Disk Cleanup176To use the Windows Disk Cleanup program:176Checking the hard drive for errors177To check the hard drive for errors:177Defragmenting the hard drive179To defragment the hard drive:179Backing up files181Using the Scheduled Task Wizard181To start the Scheduled Task Wizard:181Cleaning your computer183Cleaning the exterior183Cleaning the keyboard184Cleaning the computer screen184Cleaning the mouse185Restoring Software187Using the Restoration CDs188Reinstalling device drivers189To reinstall device drivers:189Updating device drivers191To update device drivers:191Reinstalling programs192To reinstall programs from the Applications CD(s):192To reinstall other programs from a CD:193Reinstalling Windows194To reinstall WindowsXP and the device drivers:194Upgrading Your Computer197Selecting a place to work198Gathering the tools you need198Preventing static electricity discharge199Opening the case200Removing the side panel200To remove the side panel:200Removing the front bezel203To remove the front bezel:203Closing the case204Replacing the side panel204To replace the side panel:204Replacing the front bezel205To replace the front bezel:205Adding or replacing a CD, DVD, or diskette drive206To add or replace a CD, DVD, or diskette drive:206Replacing the hard drive211To replace the hard drive:211Adding or replacing add-in cards214To replace, add, or reseat an add-in card:214Installing memory216To install or replace DIMM memory:216Replacing the system battery220To replace the battery:220Replacing the power supply222To replace the power supply:222Replacing the system board224To replace the system board:224Troubleshooting227Safety guidelines228First steps228Software support tools229Troubleshooting230Add-in cards230The computer does not recognize an add-in card230CD, DVD, or recordable drives230The computer does not recognize a disc or the CD, DVD, or recordable drive230Audio CD does not produce sound231A DVD movie will not play231Cleaning CDs and DVDs232Computer232The computer will not start232File management233A file was accidentally deleted233To restore files that were deleted:233Hard drive233You see an “Insufficient disk space” error message233You see a “Data error” message234The hard drive cannot be accessed, or you see a “General failure reading drive C” error message234The computer does not recognize an IDE drive234Internet234You cannot connect to the Internet234You see an “Unable to locate host” message and are unable to browse the Internet235Connecting to a Web site takes too long235People are sending you e-mail messages, but you have not received any mail235Keyboard236The keyboard does not work236A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message236Liquid spilled in the keyboard236Memory236You see a “memory error” message during startup236You see a “Not enough memory” error message236Modem237Your modem does not dial or does not connect237To check the dialing properties:237You cannot connect to the Internet238Your 56K modem does not connect at 56K238To access the Gateway dial-up server:239Your fax communications program only sends and receives faxes at 14,400bps even though you have ...239The modem is not recognized by the computer239To run modem diagnostics:240The modem is noisy when it dials and connects240To turn down the modem volume:241Monitor241The screen resolution is not correct241The computer is running but there is no picture241The color is not uniform242Why is there a horizontal line or wire visible across the monitor screen?242The text on the display is dim or difficult to read242Mouse243The mouse does not work243The mouse works erratically243Power243My system is turned on but nothing is getting power243Printer244Printer will not turn on244Printer is on but will not print244To set a default printer:244You see a “Printer queue is full” error message244To make sure that the printer is not set to work offline:245You see a “Printer is out of paper” error message245Sound245You are not getting sound from the speakers245Using the BIOS Setup utility246To open BIOS Setup utility:246Telephone support248Before calling Gateway Technical Support248Telephone support249Automated troubleshooting system249Telephone numbers249Tutoring and training250Self-help250Tutoring250Training251Safety, Regulatory, and Legal Information253Important safety information253Regulatory compliance statements255Notices261Index263A263B263C263D265E266F267G267H267I268J269K269L269M269N270O271P271R272S272T274U275V275W275Z276Size: 3.91 MBPages: 278Language: EnglishOpen manual