Gateway fx6800 Reference Guide
www.gateway.com
101
Connecting to a Web site takes too long
Many factors can affect Internet performance:
Many factors can affect Internet performance:
•
The condition of the telephone lines in your residence
or at your local telephone service
or at your local telephone service
•
The condition of the Internet computers to which you
connect and the number of users accessing those
computers
connect and the number of users accessing those
computers
•
The complexity of graphics and multimedia on Web
pages
pages
•
Having multiple Web browsers open, performing
multiple downloads, and having multiple programs
open on your computer
multiple downloads, and having multiple programs
open on your computer
People are sending you e-mail messages, but you have not
received any mail
received any mail
•
Click the receive button in your e-mail program.
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP for
technical support.
provider (ISP) is set up correctly. Contact your ISP for
technical support.
Keyboard
The keyboard does not work
•
Make sure that the keyboard cable is plugged in
correctly. For more information, see the poster that
came with your computer.
correctly. For more information, see the poster that
came with your computer.
•
Remove all extension cables and switch boxes.
•
Clean the keyboard by using an aerosol can of air with
a narrow, straw-like extension to remove dust and lint
trapped under the keys.
a narrow, straw-like extension to remove dust and lint
trapped under the keys.
•
Try a keyboard that you know works to make sure that
the keyboard port works.
the keyboard port works.
•
Reinstall the keyboard device driver.
A keyboard character keeps repeating or you see a
“keyboard stuck” or “key failure” error message
“keyboard stuck” or “key failure” error message
•
Make sure that nothing is resting on the keyboard.
•
Make sure that a key is not stuck. Press each key to
loosen a key that might be stuck, then restart your
computer.
loosen a key that might be stuck, then restart your
computer.
8511858.book Page 101 Monday, December 18, 2006 10:51 AM