Reference GuideTable of ContentsContents3About This Reference7About this guide8For more information8Accessing the online User Guide8To access the User Guide:8Gateway contact information9Microsoft Certificate of Authenticity9Checking Out Your Computer11Front12Back14Setting Up and Getting Started17Working safely and comfortably18Reducing eye strain19Setting up your computer desk and chair19Sitting at your computer20Avoiding discomfort and injury from repetitive strain20Preparing power connections20Protecting from power source problems20Checking the voltage selection21To set the voltage selection switch:21Connecting to a broadband modem or network21To connect to a broadband modem or to an Ethernet network:21Connecting a dial-up modem22To connect the modem:22Starting your computer22To start your computer:22Waking up your computer23Turning off your computer23To put your computer to sleep:24To turn off your computer:24Restarting (rebooting) your computer24To restart your computer:24Using the keyboard25Premium multimedia keyboard features25Elite multimedia keyboard features26Using the mouse28Adjusting the volume30To adjust the overall volume using hardware controls:30To adjust the volume from Windows:30Configuring the audio jacks32To configure the audio jacks:32Installing a printer, scanner, or other device32Advanced Hardware Setup35Setting up your CrossFire video cards36To connect your CrossFire video cards:36Configuring CrossFire37To configure your CrossFire video cards:38Connecting multiple displays to your CrossFire videocards38To use multiple displays on the CrossFire video cards:38Setting up RAID39About RAID39RAID for performance39How it increases performance39How it makes file storage cheaper40Drawbacks40RAID for security40Drawback41RAID for both: performance and security41Drawback42Preparing your computer for RAID42To prepare your computer for RAID:42Configuring RAID42Enabling RAID42To enable RAID on your computer:42Creating a RAID volume43To configure RAID:43Deleting a RAID volume44To delete a RAID volume:44Resetting drives to non-RAID status45To reset drives to non-RAID status:45Adding or replacing a RAID drive45To replace a failed RAID drive:45Getting help46Overclocking the processor46To change the clock speed of your processor:46Setting up multiple monitors47Upgrading Your Computer49Preventing static electricity discharge50Opening the case51Removing the side panel51To remove the side panel:51Removing the front bezel53To remove the front bezel:53Closing the case54Replacing the front bezel54To replace the front bezel:54Replacing the side panel54To replace the side panel:54Adding or replacing memory55To install or replace DIMM memory:55Replacing the system battery57To replace the battery:57Adding or replacing an optical disc drive59To add or replace an optical disc drive:59Replacing the memory card reader60To replace the memory card reader:60Adding or replacing a harddrive62To add or replace a hard drive:62Replacing the front fan65To replace the front fan:65Replacing the rear fan67To replace the rear fan:67Replacing the power supply69To replace the power supply:69Replacing the heat sink and processor70To replace the heat sink and processor:70Replacing the I/O board72To replace the front I/O board:72Adding or replacing an expansion card74To add or replace an expansion card:74Replacing the system board76To replace the system board:76Maintaining Your Computer83Setting up a maintenance schedule84Caring for your computer84Cleaning your computer85Cleaning the exterior86Cleaning the keyboard86To clean the keyboard:86Cleaning the monitor87To clean the monitor:87Cleaning the mouse87To clean the mouse:87Cleaning optical discs87To clean an optical disc:87Updating Windows88Using BigFix88To start BigFix:88Managing hard drive space88Checking hard drive space89To check hard drive space:89Deleting unnecessary files90To delete unnecessary files:90Checking the hard drive for errors90To check the hard drive for errors:91Defragmenting the hard drive92To defragment the hard drive:92Backing up files93To back up files:93Scheduling maintenance tasks94To start the Task Scheduler:94Moving from your old computer95Moving with Windows Easy Transfer95To move files and settings from your old computer:95Moving files and settings manually96Finding your documents96To find files in the documents folder:96Finding other files96To find files using Find or Search:97Troubleshooting99Safety guidelines100First steps100Troubleshooting101Add-in cards101The computer does not recognize an add-in card101Audio101CD or DVD drives101The computer does not recognize a disc or the CD or DVD drive101An audio CD does not produce sound102A DVD movie will not play102DVD drives103Ethernet103You cannot see the other computers on your network103The computer does not recognize an add-in Ethernet card104Your Ethernet network is running slower than you expect104File management104A file was accidentally deleted104To restore deleted files:104Hard drive105You see an “Insufficient disk space” error message105You see a “Data error” message105The hard drive cannot be accessed, or you see a “General failure reading drive C” error message105Internet106You cannot connect to the Internet106You see an “Unable to locate host” message and are unable to browse the Internet106Connecting to a Web site takes too long107People are sending you e-mail messages, but you have not received any mail107Keyboard107The keyboard does not work107A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message107Liquid spilled in the keyboard108Media Center108The Media Center video display looks bad on your TV108You need to configure your Media Center computer to output to aTV110You want to change display settings to get better TV or DVD image quality110You want to know whether you can burn programs that were recorded with your Media Center computer...110You want to know whether you can play recorded programs on other computers111You want to know whether you can play recorded programs on your home DVD player111You get a “Download Error” message when the Media Center tries to update the Program Guide:111Memory111You see a “Memory error” message111You see a “Not enough memory” error message111Memory card reader111Drive letters for the memory card slots do not appear in the My Computer window111Modem (cable or DSL)112Modem (dial-up)112Your modem does not dial or does not connect112To check the dialing properties:112You cannot connect to the Internet113Your 56K modem does not connect at 56K113Your fax communications program only sends and receives faxes at 14,400bps when you have a 56K m...114The modem is not recognized by your computer114To run modem diagnostics:114The modem is noisy when it dials and connects115To turn down the modem volume:115Monitor115The screen resolution is not correct115The computer is running but there is no picture115The color is not uniform116Why is there a horizontal line or wire visible across the monitor screen?116The text on the display is dim or difficult to read116Mouse117The mouse does not work117The mouse works erratically117Networks117You cannot connect to your company network117Passwords117Your computer does not accept your password117Power118Your computer will not turn on118Printer118The printer will not turn on118The printer is on but will not print118To set a default printer:118You see a “Printer queue is full” error message119To make sure that the printer is not set to work offline:119You see a “Printer is out of paper” error message119Sound119You are not getting sound from the speakers119Recovering your system120Recovering pre-installed software and drivers121Preparing for software and device driver recovery121To create discs for recovering pre-installed software anddrivers:122Recovering pre-installed software and drivers using Gateway Recovery Center124To recover specific drivers and software:124Recovering pre-installed software and drivers using recoverydiscs125To recover software and drivers using recovery discs:125Using Microsoft System Restore127To restore using Microsoft System Restore:127Manually creating a restore point128To manually create a restore point:128Recovering your system to its factory condition130To delete everything on your hard drive and re-install all factory software:130Recovering your system using the WindowsDVD131To completely re-install Windows:131Telephone support131Before calling Gateway Customer Care131Telephone numbers132Automated troubleshooting system132Telephone numbers133Self-help133Tutoring134Training134Legal Notices135If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph ap...143A145B145C145D146E146F147G147H147I147J148K148L148M148N149O149P149R149S150T150U151V151W151Z151Index145Size: 6.89 MBPages: 154Language: EnglishOpen manual
