Heartland 9800 User Guide

37

Classic 9800

PROBLEM

SOLUTION

Fan is heard when oven is turned on. 

This is the cooling fan and is normal. The fan will continue to run 

after use until the oven cools. (See page 19.)

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Cooling fan continues to operate after the oven has 

been tunred off.

This is normal. The fan will automatically shut off when the oven 

has cooled.

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Probe does not work.

Check to be sure probe plug is properly inserted into oven 

receptacle.
Probe may not be positioned in food properly.
Probe temperature may have been improperly set.
Food may have been too cold or frozen when the probe was 

inserted.

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Fault Codes

The oven may detect a fault during programming or during 

operation. If a fault is detected, the message “Fault detected - press 

power to clear” or “Fault detected - press enter to try again” may 

appear. Follow directions in the display. If the fault reappears or 

does not clear, call an authorized servicer or the toll-free number in 

the display.
If the same operation is attempted before having the wall oven 

repaired, the message “Feature not available” will appear. The 

feature will remain inoperable until service is obtained.
If the oven is heavily soiled, excessive flareups may result in a fault 

code during cleaning. Press the CANCEL pad and allow the oven 

to cool completely, wipe out excess soil, then reset the clean cycle. 

If the fault code reappears, contact an authorized servicer.

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There are no beeps and no display.

Oven may be in Sabbath Mode. (See page 28.)

Noises may be heard.

The oven makes several low level noises. You may hear the oven 

cooling fan going on and off. You may also hear the oven relays as 

they go on and off. These are all normal.
As the oven heats and cools, you may hear sounds of metal parts 

expanding and contracting. This is normal and will not damage 

your appliance.

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