LG LAS650M User Guide

4 Troubleshooting

60

Trouble

shoo

ting

The unit does not work 
properly.

 

y Turn off the power of this unit and the connected external device (TV, 

Woofer, DVD-player, Amplifier, etc.) and turn it on again.

 

y Disconnect the power cord of this unit and the connected external device 

(TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again.

The power does not turn 
on.

Is the power cord plugged into the outlet?

 

y Connect the power plug to the outlet.

A function does not 
work when the button is 
pressed.

Is there static electricity in the air?

 

y Disconnect the power plug and connect it again.

Sound is not produced.

Is the volume set to minimum?

 

y Adjust the volume.

 

y When you are using connection with a external device (set top box, 

Bluetooth device etc.), adjust volume level of the device.

Is the mute function activated?

 

y Press   or adjust the volume level to cancel the mute function.
Is the function selected properly?

 

y Check the input source and select the correct input source.

No woofer sound

Is the subwoofer plugged in?

 

y Plug the power cord of subwoofer into the wall outlet securely.
Is pairing between the unit and the subwoofer disconnected?

 

y Connect the unit and the subwoofer. (Refer to the page 12.)

The remote control does 
not work properly.

Is the remote control too far from the unit?

 

y Operate the remote control within about 7 m.
Is there an obstacle in the path of the remote control and the unit?

 

y Remove the obstacle.
Are the batteries in the remote control exhausted?

 

y Replace the batteries with new one.

The AUTO POWER 
function does not work.

 

y Check connection of the external device such as TV, DVD/Blu-Ray player or 

Bluetooth device.

 

y Check the state of SIMPLINK and turn off SIMPLINK.

 

y Depending on the connected device, this function may not operate.

LG Sound Sync does not 
work.

 

y Check whether your LG TV supports LG Sound Sync.

 

y Check connection of LG Sound Sync.

 

y Check sound setting of your TV and this unit.