Sony NWZ-A729BLK Manual

Page of 2
NWZ-A726B / A728B / A729B [U2] 3-299-384-11(1)
Other
Symptom
Cause/Remedy
There is no beep 
sound when the 
player is operated.
  “Beep Settings” is set to “Off.”
  Set “Beep Settings” to “On” ( page 82).
  The beep does not sound when the player is connected to the optional cradle, or 
another device.
The player gets warm.   The player may be warm when the battery is being charged and just after charging. 
The player also may get warm when a large amount of data is transferred. This 
behavior is normal and not cause for concern. Set the player aside for a while to 
allow it to cool down.
The screen turns on 
whenever songs 
change.
  “New Song Pop Up” is set to “On.”
  Set “New Song Pop Up” to “Off” ( page 40).
The date and time 
have been reset.
  If you left the player for a while with the battery used up, the date and time may 
be reset. This is not a malfunction. Charge the battery until 
 appears on the 
screen and set the date and time again ( page 86).
Connection with a computer
The following minimum system requirements for the player are needed.
System Requirements
 Computer  
IBM PC/AT or compatible computer 
preinstalled with the following Windows 
operating systems*: 
Windows XP Home Edition (Service Pack 2 or 
later) / Windows XP Professional (Service Pack 
2 or later) / Windows Vista Home Basic / 
Windows Vista Home Premium / Windows 
Vista Business / Windows Vista Ultimate
 Not supported by 64 bit version OS.
 Not supported by OSs other than above.
* Excluding OS Versions not supported by 
Microsoft.
 CPU: Pentium 4 1.0 GHz or higher
 RAM: 512 MB or more
 Hard Disk drive: 380 MB or more of available 
space
 Display: 
– Screen Resolution: 800 × 600 pixels (or 
higher) (recommended 1,024 × 768 or 
higher)
– Colors: 8 bit or higher (16 bit recommended)
 CD-ROM drive (supporting Digital Music CD 
playback capabilities using WDM) 
To create original CDs, a CD-R/RW drive is 
required.
 Sound board
 USB port (Hi-Speed USB is recommended)
 Microsoft .NET Framework 2.0 or 3.0, 
QuickTime 7.2, Internet Explorer 6.0 or 7.0, 
Windows Media Player 10 or 11 (Windows 
Media Player 11 recommended. Some 
computers that already have Windows Media 
Player 10 installed may encounter file 
limitation (AAC, video files, etc.) that can be 
transferred by dragging and dropping.).
 Adobe Flash Player 8 or higher needs to be 
installed.
 Broadband Internet connection is required to 
use Electronic Music Distribution (EMD) or to 
visit the web site.
We do not guarantee operation for all computers 
even if they meet the above System 
Requirements.
Not supported by the following environments:
– Personally constructed computers or 
operating systems
– An environment that is an upgrade of the 
original manufacturer-installed operating 
system
– Multi-boot environment
– Multi-monitor environment
– Macintosh
Power
Page numbers in parentheses refer to pages of “Operation Guide (PDF).”
Symptom
Cause/Remedy
Battery life is short.
  The operating temperature is below 5 °C (41 °F).
  Battery life becomes shorter due to the battery characteristics. This is not a 
malfunction.
  Battery charging time is not sufficient.
  Charge the battery until 
 appears.
  By adjusting the settings or managing the power supply properly, it is possible to 
save the battery power and use the player for a longer time ( page 97).
  You have not used the player for a prolonged period.
  The efficiency of the battery will be improved by repeatedly charging and 
discharging it.
  When usable battery life becomes half the usual time, even after charging the 
battery fully, the battery should be replaced.
  Consult your nearest Sony dealer.
  Copyright-protected contents are played.
  When copyright-protected contents are played, battery life may be shorter.
The player cannot 
charge the battery.
  The USB cable is not connected to a USB port on your computer properly.
  Disconnect the USB cable, and then reconnect it.
  Use the supplied USB cable.
  The battery is charged in an ambient temperature out of the range of 5 °C (41 °F) 
to 35 °C (95 °F).
  Charge the battery in an ambient temperature of 5 °C (41 °F) to 35 °C (95 °F).
  The computer is not on.
  Turn on the computer.
  Your computer has entered sleep or hibernation status.
  Release the computer from sleep or hibernation status.
The player turns off 
automatically.
  To avoid unnecessary battery consumption, the player automatically turns off.
  Press any button to turn the player on.
Charging completes 
very quickly.
  If the battery is already almost fully charged when charging begins, little time is 
needed to reach full charge.
Symptom
Cause/Remedy
MP3 Conversion Tool 
or Media Manager for 
WALKMAN does not 
start up.
  Your computer’s system environment has changed, perhaps due to an update of 
the Windows operating system.
“Connecting” does 
not appear when 
connected to the 
computer with the 
supplied USB cable.
  The USB cable is not connected to a USB port on your computer properly.
  Disconnect the USB cable, and then reconnect it.
  Use the supplied USB cable.
  A USB hub is being used.
  Connecting the player via a USB hub may not work. Connect the player to 
your computer using the supplied USB cable.
  The computer is running another software other than the one used for 
transferring.
  Disconnect the USB cable, wait a few minutes, and reconnect it. If the 
problem persists, disconnect the USB cable, restart the computer, and then 
reconnect the USB cable.
  “Connecting” may not appear on the player, depending on the software 
environment that is running on your computer.
  Activate Windows Media Player, or Windows Explorer.
The player is not 
recognized by the 
computer when it is 
connected to the 
computer.
  The USB cable is not connected to a USB port on your computer properly.
  Disconnect the USB cable, and then reconnect it.
  A USB hub is being used.
  Connecting the player via a USB hub may not work. Connect the player to 
your computer using the supplied USB cable.
  The USB port on your computer may have a problem. Connect the player to 
another USB port on your computer.
Data cannot be 
transferred to the 
player from your 
computer.
  Transferring may be stopped due to noise such as static electricity, etc. This 
happens to protect data information.
  Disconnect the player, then reconnect it.
  If you transfer files by dragging and dropping on some computers that do not 
have Windows Media Player 11 installed, there may be limited files (AAC, video 
files, etc.) that can be transferred by dragging and dropping.
  Install Windows Media Player 11 from the supplied CD-ROM, then transfer 
files by dragging and dropping again. Before installing the bundled Windows 
Media Player 11 on your computer, make sure to check whether your software 
or service corresponds to Windows Media Player 11. For details on usage, or 
support on Windows Media Player, visit the following web site:  
http://support.microsoft.com/
  The USB cable is not connected to a USB port on your computer properly.
  Disconnect the USB cable, and then reconnect it.
  There is not enough free space in the built-in flash memory.
  Transfer any unnecessary data back to your computer to increase free space.
  Songs with a limited playing period or playing count may not be transferred due 
to restrictions set by copyright holders. For details on the settings of each audio 
file, contact the distributor.
  Abnormal data exists on the player.
  Transfer usable files back to your computer and format the built-in flash 
memory on the player ( page 92).
  The data may be damaged.
  Delete the data that cannot be transferred from your computer, then import it 
to your computer again. When importing data to your computer, close any 
other applications to avoid data damage. 
  Transferable limit of files and folders has been exceeded.
  Delete unnecessary data.
  You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a computer that 
already has Windows Media Player 10 installed.
  Install Windows Media Player 11 from the supplied CD-ROM.
  If you transfer data using an appropriate software for transferring, but the 
transfer is not made, refer to the manufacturer.
Only a small amount 
of data can be 
transferred to the 
player.
  There is not enough free space in the built-in flash memory.
  Transfer any unnecessary data back to your computer to increase free space.
  Data that cannot be played on the player is stored on the player.
  If data other than song, video, or photo data is stored on the player, less data 
can be transferred. Transfer back data that cannot be played on the player to 
the computer to increase the available space.
The player becomes 
unstable while it is 
connected to the 
computer.
  A USB hub or USB extension cable is being used.
  Connecting the player via a USB hub or extension cable may not work. 
Connect the player to your computer using the supplied USB cable.
You cannot delete or 
rename the folders.
  You cannot delete or rename the “MUSIC,” “MP_ROOT,” “VIDEO,” 
“PICTURES” and “PICTURE” folders.
To initialize (format) the player
Be sure to format the built-in flash memory using the Menu mode on 
this player following the procedure below. (Check all contents before 
formatting as all data stored will be erased.)
1
 
Press and hold the BACK/HOME button in the pause mode 
until the Home menu appears.
2
 
Select   (Settings)- “Common Settings” – “Format” – “Yes” – 
“Yes,” in this order.
Press the /// button to select the item, and then press the  
button to confirm.  
After selecting “Yes” and confirming, “Formatting...” appears and 
formatting starts. When formatting is complete, “Memory 
formatted.” appears.