Sony PCG-FX270K Manual
VAIO Support Agent
103
VAIO Support Agent has three features to help you fix your software problems:
Quick Fix Wizard, Common Solutions, and Support Central. This section briefly
describes these three features, and the automatic update capability of the VAIO
Support Agent.
Quick Fix Wizard, Common Solutions, and Support Central. This section briefly
describes these three features, and the automatic update capability of the VAIO
Support Agent.
Using the Quick Fix Wizard
The VAIO Support Agent records and maintains a history of the VAIO Support
Agent protected applications by taking a “snapshot” of the application at regular,
timed intervals and storing it for future use. Should a problem develop with one
of the protected applications, you can use the Quick Fix Wizard feature to
retrieve the date/time (snapshot) that was recorded when the application worked
correctly. The Quick Fix Wizard repairs the protected application files without
altering the data files you have created using the application.
Agent protected applications by taking a “snapshot” of the application at regular,
timed intervals and storing it for future use. Should a problem develop with one
of the protected applications, you can use the Quick Fix Wizard feature to
retrieve the date/time (snapshot) that was recorded when the application worked
correctly. The Quick Fix Wizard repairs the protected application files without
altering the data files you have created using the application.
To use the Quick Fix Wizard, follow these steps:
1
From the VAIO Support Agent main window, click the Quick Fix Wizard
button. The Welcome window appears.
button. The Welcome window appears.
2
Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent
Diagnostics” dialog box appears.
Diagnostics” dialog box appears.
3
Select the “Diagnose and fix my software” option.
4
Select the software you wish to repair from the drop-down list.
VAIO Support Agent main window