Canon Canon Managed Document Services Brochure
MDS CLOUD
Centralized Printing Fleet Intelligence
Technical Impact Document
This document describes the impact and technical details of
installing Canon MDS Cloud on a network. It will provide
customers with general information about how the system
functions, which data is collected, how the data is collected,
and how that data is transmitted to a cloud-based server.
installing Canon MDS Cloud on a network. It will provide
customers with general information about how the system
functions, which data is collected, how the data is collected,
and how that data is transmitted to a cloud-based server.
MDS Cloud has two main components: the Collection and
Configuration Agent (CCA) and the MDS Cloud server. The CCA
is a software application that collects information from printers,
copiers, fax machines, and multifunction peripherals on a network
and then transmits the data back to the centralized MDS Cloud server.
Configuration Agent (CCA) and the MDS Cloud server. The CCA
is a software application that collects information from printers,
copiers, fax machines, and multifunction peripherals on a network
and then transmits the data back to the centralized MDS Cloud server.
MDS Cloud has several core functions:
• Collect imaging device data in order to maintain
• Collect imaging device data in order to maintain
device health, uptime, and usability
• Provide information on usage and overall business
intelligence on imaging devices
• Ensure device firmware is up to date
• Help maintain centralized backup of device
• Help maintain centralized backup of device
configurations and user settings
Overview
The CCA is installed on either a server or computer that has Microsoft
®
Windows
®
7 or Server 2008 operating system or higher installed, as
well as Microsoft.NET framework 2.0 or higher and runs 24 hours a day,
7 days a week. The host device must have access to all imaging systems
on the network, as well as an ability to transmit data from these devices
to the MDS Cloud server. The CCA collects data via ICMP (ping) and Simple
Network Management Protocol (SNMP) and, therefore, the network and
printing devices must be SNMP-enabled.
7 days a week. The host device must have access to all imaging systems
on the network, as well as an ability to transmit data from these devices
to the MDS Cloud server. The CCA collects data via ICMP (ping) and Simple
Network Management Protocol (SNMP) and, therefore, the network and
printing devices must be SNMP-enabled.
Installation and Technical Requirements
The CCA collects data from imaging devices on a periodic basis
throughout the day. The data is then compiled and transmitted to the
MDS Cloud server, where it’s processed. Depending on the device and
customer settings, the MDS Cloud server could trigger an alert if action
is required. In addition to the automated processing of information,
authorized Canon Service Providers and customer representatives may
access device information via a Web browser interface by logging on to
the Canon MDS Cloud server at any time.
throughout the day. The data is then compiled and transmitted to the
MDS Cloud server, where it’s processed. Depending on the device and
customer settings, the MDS Cloud server could trigger an alert if action
is required. In addition to the automated processing of information,
authorized Canon Service Providers and customer representatives may
access device information via a Web browser interface by logging on to
the Canon MDS Cloud server at any time.
How It Works
Customer Site
CCA
User
Network
Server/Pc
Canon Business
Imaging Online
(CBIO)
Firewall
Data Center
Service Provider
HTTPS
HTTPS
HTTPS
HTTPS
HTTPS
Canon Representative/
Service Provider
Cloud
Billing
Service Supplies
Imaging Fleet Information
License Server
When the CCA sends data to the MDS
Cloud server, only the HTTPS TCP port 443
is used. The table at right outlines the
protocols used on the Local Area Network
(LAN) between the CCA and the devices
for capturing imaging data.
Cloud server, only the HTTPS TCP port 443
is used. The table at right outlines the
protocols used on the Local Area Network
(LAN) between the CCA and the devices
for capturing imaging data.
CCA Network
Communication Protocols
PROTOCOL
PORT NUMBER
SOURCE
PURPOSE
SNMP
UDP/161
Device
MIB (device monitoring and device configuration information)
SLP
UDP/427
Device
Device Configuration
Canon Original
UDP/47545
TCP/47546
TCP/9007
UDP/50700(IPv4)
UDP/50701(IPv6)
UDP/50701(IPv6)
Device
Job Logs/Counter
Information/Event
Information
SLP
(status notice from devices)
UDP/11427
MDS CC Agent
Receiving Device Status
Canon Managed Document Services ロゴ
2009.08.28
MDSCloud_TechnicalImpactDoc Update.indd 1
4/13/16 9:22 AM