Netgear WC7500 - ProSAFE® Wireless Controller User Manual

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, one of the following problems might be occurring:

Wrong physical connections

Make sure that the Ethernet LEDs are lit. If they are off, follow the instructions in 

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed 
and configured on your computer.

Verify that the IP address for your wireless controller and your computer are correct 
and that the addresses are on the same subnet.

If you can access the wireless controller, you can use the Reboot/Reset Controllers page (the 
path is Maintenance > Backup/Restore) to perform a soft or hard reset (see 

If you can no longer access the wireless controller, press the Reset button on the front panel 
to restore the factory default settings.



Press and hold the Reset button for about eight seconds until the Status LED turns on 
and begins to blink.

Release the Reset button. The reboot process is complete after several minutes when the 
Status LED on the front panel goes off.

After restoring the factory default configuration, the wireless 

controller’s default LAN IP address is 192.168.0.250, the default login 
user name is admin, and the default login password is password.

The Time Settings page displays the current date and time of day (see 

on page 101). The wireless controller uses the Network Time Protocol (NTP) to 

obtain the current time from one of several network time servers on the Internet. Each entry 
in the log is stamped with the date and time of day. 

When the date shown is January 1, 2000, the wireless controller did not yet successfully 
reach a network time server. Verify that the wireless controller can reach the Internet. After 
you configure the wireless controller, wait at least five minutes and check the date and time 
again.