Netgear WNDAP350 – ProSAFE Dual Band Wireless-N Access Point User Manual

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Troubleshooting and Debugging 
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ProSAFE Dual Band Wireless N Access Point WNDAP350 
No lights are lit on the wireless access point
It takes a few seconds for the power indicator to light up. Wait a minute and check the power 
light status on the access point.
If the access point has no power.
Make sure the power cord is connected to the access point.
Make sure the power adapter is connected to a functioning power outlet. If it is in a power 
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify 
that it is not a switched outlet.
Make sure you are using the correct NETGEAR power adapter supplied with your access 
point.
The Wireless LAN activity light does not light up
The access point antennas are not working.
If the Wireless LAN activity light stays off, disconnect the adapter from its power source 
and then plug it in again. 
Make sure the antennas are tightly connected to the WNDAP350. 
Contact NETGEAR technical support if the Wireless LAN activity light remains off.
The LAN light is not lit
There is a hardware connection problem.Check these items:
Make sure the cable connectors are securely plugged in at the access point and the 
network device (hub, switch, or router). A switch, hub, or router must be installed between 
the access point and the Ethernet LAN or broadband modem.
LAN light does not light up if it is a 10 Mbps link. In such cases, the Lan activity light will 
still blink if there is activity. 
Make sure the connected device is turned on.
Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the 
network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a crossover 
cable or a normal patch cable.