Netgear UTM25 – ProSECURE Unified Threat Management (UTM) Appliance User Manual
Troubleshoot the VPN Client
112
NETGEAR ProSAFE VPN Client
2.
Select Tools > Console.
The buttons on the VPN Console Active page perform the following functions:
•
Save. Saves the current logs in a file without overwriting previous logs.
•
Start or Stop. Starts or stops the collection of logs. Only one of these buttons is displayed
onscreen at a time.
onscreen at a time.
•
Clear. Removes the content from the page.
•
Reset IKE. Restarts the IKE process.
You can also enable debugging mode, which is also referred to as trace mode. See
Enable the VPN Console Debugging Mode
You can enable debugging mode, which is also referred to as trace mode. The trace logs
become large rather quickly. The VPN Console Active page and trace mode can help you or
NETGEAR support to diagnose tunnel problems and software’s incidents.
become large rather quickly. The VPN Console Active page and trace mode can help you or
NETGEAR support to diagnose tunnel problems and software’s incidents.
To enable debugging mode:
1.
On your desktop, double-click the VPN Client shortcut
.
The VPN Configuration page displays.
2.
Select Tools > Console.
The VPN Console Active page displays.
3.
Press Ctrl + Alt + T.
The status bar displays the message Trace Mode is ON (Ctrl+Alt+T).