Netgear FVS318Gv2 – ProSAFE VPN Firewall Series User Manual

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Install the Software 
18
NETGEAR ProSAFE VPN Client 
After each software upgrade, you must reactivate the VPN Client. Depending on your 
maintenance contract, a software upgrade activation might be rejected. The success of 
software upgrade activation depends on your maintenance contract:
During the maintenance period, which starts from your first activation, all software 
upgrades are allowed.
If the maintenance period expired or if your license does not include a maintenance 
contract, only maintenance software upgrades are allowed. Maintenance software 
upgrades are identified by the last digit of a version.
Example: Your maintenance period expired and your current software release is 4.12. 
You can upgrade to releases 4.13 through 4.19 but not to release 4.20, 5.00, or 6.00.
To subscribe or extend your maintenance period, contact NETGEAR by email at 
sales@netgear.com
.
To check the status of a VPN Client software release:
1. 
On your desktop, double-click the VPN Client shortcut 
.
The VPN Configuration page displays.
2. 
Select ? > Check for Update.
The NETGEAR website displays. 
3. 
Check to see if the VPN Client is running the latest software release. 
4. 
Download the updates that are supported by your license.
Uninstall the VPN Client Software
To transfer a license to a new computer, you must uninstall the software from the old 
computer. Deactivation of the license on the old computer occurs automatically if the 
computer is connected to the Internet. The license can then be used to activate the VPN 
Client on a new computer.
If your computer is not connected to the Internet and you must deactivate your license, 
contact NETGEAR support by email at 
support@netgear.com
, or call technical support to 
deactivate your license.
Several methods are available for uninstalling the VPN Client software. Depending on your 
Windows operating system, these methods might differ slightly from the following 
procedures.
Tip:
Save the license key number. You might need it to reactivate your 
software. Also, keep the CD label for technical support.
To uninstall the VPN Client through the Windows Control Panel:
1. 
Make sure that your computer is connected to the Internet.
2. 
Select Start > Control Panel