Netgear EDA500 – ReadyNAS Expansion Chassis 5-Bay, Diskless Software Guide

You can use NETGEAR s password recovery tool to recover a lost or forgotten administrator password in two ways:

Receive a new password through email. You must enable and configure this method ahead of time. For more
information, see 

 on page 157.

Use the physical reset button. By default, this method is enabled, but it requires physical access to the
ReadyNAS system. For more information, see 

 on page 157.

You can also perform an OS reinstall reboot. This process reinstalls the firmware on the
storage system and resets the administrator user name and password to factory defaults.

This procedure is an option only if you enabled password recovery. For more information about setting up password
recovery, see 

 on page 157. If you lost the password but did not enable administrator

password recovery, see 

 on page 202.

Launch a web browser and visit < ReadyNAS_IP_address>/password_recovery.
<ReadyNAS_IP_address> is the IP address of the storage system.

Enter the email address, the number of the recovery question (1 for the first question, and so on), and password
recovery answer that you specified on the storage system.
See 

 on page 157.

Click the Recover button.
NETGEAR resets the administrator password and sends an email message with the new password to the
password recovery email address.

This process does not remove data from the system, but resets the administrator user name and password to the
factory defaults. The default credentials to log in to the local admin page are as follows: