KitchenAid 24-Inch 6-Cycle/7-Option Dishwasher, Pocket Handle Use & Care Manual

Be sure the water is turned on to the dishwasher.

Check that the float is free from obstructions. (See “Parts and Features section.”)

Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate properly 
or may not fill with water. (See “Blinking Lights” in “Troubleshooting” section.)

Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the cycle by 
closing the door and pressing START/RESUME.

If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from 
the disposer inlet.

Check for kinks in the drain hose.

Check for food obstructions in the drain or disposer.

Check your house fuse or circuit breaker.

NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it 
difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 
15 grains or more. If a water softener is not installed, the following steps may help:

Use a commercial cleaner designed for dishwashers once per month.

Clean the upper and lower filters at least once per month. (See “Cleaning Instructions” in the “Filtration 
System” section.)

Always use a rinse aid.

Always use a high-quality, fresh detergent.

Use a detergent booster/water softener additive designed for dishwashers.

NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load is 
ready to run, or use the Top Rack Only option (on some models) for partial loads.

Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright 
glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry or ProDry™ option turned 
off. Do not use detergent.

The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the 
“Troubleshooting” section.

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Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.

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Normal water valve hissing may be heard periodically.

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A normal snap sound may be heard when the detergent dispenser opens during the cycle and when 
the door is opened at the end of the cycle.

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Improper installation will affect noise levels. 

Be sure the filters are properly installed. 

A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. 
Readjust the dishware and resume the cycle.

Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing 
performance (see “Dishwasher Use” section).

Check filter to ensure it is properly installed. Clean it if needed. (See “Cleaning Instructions” in the 
“Filtration System” section for details.)

Select the proper cycle and option for the type of soils. The ProWash™ or the Heavy Duty cycle with the 
ProScrub

®

 (on some models) option can be used for tougher loads.

Be sure the incoming water temperature is at least 120°F (49°C). 

Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and hard 
water conditions.

Scrape food from dishes prior to loading (do not prerinse).

If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate 
properly or may not fill with water.

Suds can come from:

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Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry 
detergent, or hand soap. 

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Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.

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Using an excessive amount of dishwasher detergent.

Call for service.

If no water was present in the machine at any time during a heated wash cycle, the cycle will end and the 
Clean LED will not come on. See “Will Not Fill” in the “Troubleshooting” section.

If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse, or 
the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).