Xerox 2101 ST Digital Copier/Printer Installation Guide

This chapter provides troubleshooting tips.

Startup diagnostics are described in the Installation and Service Guide for service 
technicians. If you see any startup error messages on Command WorkStation or if the 
Fiery EX2101 does not reach the Idle state, contact your authorized service/support 
center. 

The following section explains some error and alert messages you may see during Setup 
that may not be self-explanatory.

Enable AppleTalk
(Network Setup>Protocol 
Setup>AppleTalk Setup)

No AppleTalk zone found.

The Ethernet network cable is not attached to the 
connector on the Fiery EX2101, or the network cable is 
not plugged into the hub or network. If your AppleTalk 
network has zones, and you want to specify a zone for the 
Fiery EX2101, you must connect the network cable to the 
Fiery EX2101 before performing AppleTalk Setup.
This message may also mean that the AppleTalk network 
does not have zones. Zones are not required for printing to 
the Fiery EX2101. Press OK to continue.

Protocol Setup or Service 
Setup (Network Setup)

You must first enable
a network port.

Enable at least one network port (Ethernet) in Port Setup 
before beginning Protocol Setup or Service Setup.