Xerox Xerox App Studio Support & Software Leaflet
Note
If you previously received Licenses for any of the following Apps, these Licenses are no
longer valid since these Apps no longer require a License. As a result these Licenses will
be removed from the Licenses Tab.
longer valid since these Apps no longer require a License. As a result these Licenses will
be removed from the Licenses Tab.
• ConnectKey Scan to Dropbox
• ConnectKey Print from Dropbox
• ConnectKey Scan to Office 365
• ConnectKey Print from Office 365
• ConnectKey Print from Office 365
• ConnectKey Print from URL
Note
If you previously installed a Licenseable Xerox ConnectKey App as Trial, it is recommended
that you reinstall the App as Free.
that you reinstall the App as Free.
Application Licenses are not Available for Installation
Note
In the current version of App Studio, all Xerox ConnectKey Apps are now free and thus
do not require a license. If you previously added Licenses, these licenses are no longer
valid and will not display under the Licenses Tab.
do not require a license. If you previously added Licenses, these licenses are no longer
valid and will not display under the Licenses Tab.
Only Licensable ConnectKey Apps require Licenses. License keys must be added for
Licensable ConnectKey Apps by entering License key strings using the Licensing screen
of the Xerox
Licensable ConnectKey Apps by entering License key strings using the Licensing screen
of the Xerox
®
App Studio. If you would like to purchase a License key, contact your Xerox
®
representative for more information.
License keys are specific to the App type.
Unable to Release License for App from Xerox
®
App Studio
In order to release an App license from the device’s control panel, the device must be
connected to the Internet so that it can communicate the license activity to
Xerox
connected to the Internet so that it can communicate the license activity to
Xerox
®
App Studio.
If the App is deleted manually from the device without first releasing the license, or if
the license is released manually from the device without a connection to the Internet,
the status of the license in Xerox
the license is released manually from the device without a connection to the Internet,
the status of the license in Xerox
®
App Studio will not be updated. For the license to be
free for re-use, it will then need to be released manually by logging into Xerox
®
App
Studio, and uninstalling the App from the device, or by releasing the license manually
from the device.
1. Go to
from the device.
1. Go to
. Log in to Xerox
®
App Studio.
2. Click the Licenses tab.
3-5
Xerox
®
App Studio
Customer How To and Troubleshooting Guide
Troubleshooting