Xerox WorkCentre 5022/5024 User Guide
Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-12
Copying Problems
This section provides possible solutions to various problems you may encounter when using the Copy
features.
features.
Unable to Copy
The table below lists possible solutions when you are unable to copy.
Symptom
Possible Cause
Remedy
The document is
not fed properly
through the
document
feeder.
not fed properly
through the
document
feeder.
The document size is too
small.
small.
The minimum size of document that can be
loaded on the document feeder is A5
loaded on the document feeder is A5
.
The document is not a
supported type.
supported type.
The document feeder does not support
warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.
Refer to
warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.
Refer to
The document guides are
misaligned.
misaligned.
Align the document guides properly to
match the document size.
match the document size.
There are document shreds
stuck in the document
feeder.
stuck in the document
feeder.
You have placed a document
containing pages of different
sizes.
containing pages of different
sizes.
You cannot place documents with different
size pages.
size pages.