Xerox WorkCentre 5022/5024 User Guide

Problem Solving

Xerox

® 

WorkCentre

® 

5022/5024 Multifunction Printer

User Guide

13-53

Paper Jams in Tray 1 to 4

Follow the steps below to clear paper jams in Tray 1 to 4.
1.

Remove the jammed paper by referring to the following:
-

Tray  1: 

-

Tray 2 (optional): 

-

Tray 3 to 4 (optional): 

2.

If the jammed paper cannot be removed, pull out the tray. 

Note

Pulling out a tray after a paper jam without checking where the jam is located may cause the 

paper to tear and leave shreds inside the machine. To prevent equipment failure, check the location of 
paper jams on the display before attempting to clear them.

3.

Remove the jammed paper.

Note

If the paper tears, check to make sure there are no remaining shreds in the machine.

4.

Push the tray in gently until it stops.