Xerox WorkCentre 5022/5024 User Guide

Problem Solving

Xerox

WorkCentre

5022/5024 Multifunction Printer

User Guide

13-57

Make sure that the document is not torn, wrinkled, or folded, and then reload the documents to
complete the job.

After removing the jammed document:

Copy

Place the unscanned document again including the jammed pages.

Scan (E-mail/PC (Network))

Place the entire document again.

If the scanned data is already sent, place the unscanned document again including the jammed
pages.

Scan (TWAIN/WIA (Windows Imaging Acquisition))

Place the unscanned document again including the jammed pages.

Fax

Place the entire document again.

If the Immediate Fax Switch is set to transmit immediately, place the unscanned document again
including the jammed pages.

Note

Torn, wrinkled or folded document pages can cause document jams or damage. Always copy

torn, wrinkled or folded documents by placing them directly on the document glass.