Xerox Phaser 7500 User Guide

Page of 164
Troubleshooting
Phaser 7500 Color Printer
User Guide
143
Getting Help
This section includes:
Control Panel Messages
Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
The control panel provides you with information and troubleshooting help. When an error or warning 
condition occurs, the control panel displays a message informing you of the problem. In many cases, 
the control panel also displays an animated graphic showing the location of the problem, such as the 
location of a paper jam. 
Press the 
Help button on the control panel to view additional information about the message or menu 
displayed. The 
Help button is labeled with a ? symbol.
Online Support Assistant
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help 
to solve your printer problems. You can find solutions for print quality, copy quality, media jams, 
software installation, and much more.
To access the Online Support Assistant, go to 
7500-084