Xerox Xerox Remote Print Services Support & Software User Guide
Establishing and Maintaining Connectivity
13
Tips for Remote Services Offerings
PC/Server Password
Expiration Settings
Expiration Settings
Connection Method(s) Affected
Proxy: XDA Lite
Proxy: CentreWare Web
Proxy: CentreWare Web
Current Situation
If one of the proxy applications (CentreWare Web or XDA Lite) is installed
on a workstation or server that requires a regular password update,
communication will be lost if the password is not updated as required.
on a workstation or server that requires a regular password update,
communication will be lost if the password is not updated as required.
Root Causes
If the workstation / server is one that is powered on continuously and not
often used for other purposes, a drop off can go undetected for an
extended period of time.
often used for other purposes, a drop off can go undetected for an
extended period of time.
Corrective Action
1. Arrange for the workstation / server in question to not require a
password or to not require that the password change.
2. Enable the CWW and XDA Lite option for an email alert or a pop-up to
occur when there has been a communication failure between the proxy
installation and the Edge. This will serve as a reminder to reset the
password when it expires.
installation and the Edge. This will serve as a reminder to reset the
password when it expires.