Xerox Phaser 8200 Leaflet

Page of 71
Advanced Features and Troubleshooting Manual
54
Troubleshooting
Print-quality problems   
Light-colored or missing stripes on prints
Run a test print by choosing 
Print Diagnostic Pages
 
on the printer’s front panel 
(by selecting the 
Support Menu
, then selecting 
Improve Print Quality?
).
If a light stripe appears in one color, clean the printhead by choosing 
Eliminate 
Light Stripes
 on the front panel (by selecting the 
Support Menu
, then selecting 
Improve Print Quality?
). Refer to the Phaser 8200 Color Printer User Guide for 
more information.
If a light stripe appears in all four colors, refer to the Phaser 8200 Color Printer User 
Guide
 for more information about how to:
Clean the Rapid Release Guide.
Clean the wiper blade on the maintenance drawer.
Inspect the printer's paper-exit area for debris and, if needed, clean this area.
Select 
Eliminate Light Stripes
 on the front panel to clean the print heads 
and print a test page.
Ink streaks or oil on front, back, or edges of print
Choose 
Remove Print Smears
 on the front panel (by selecting the 
Support Menu
then selecting 
Improve Print Quality?
). Refer to the Phaser 8200 Color Printer 
User Guide for more information. The cleaning process takes several minutes and 
uses several blank sheets of paper.
Be sure to use paper supported by the printer. For a list of recommended media types, 
refer to the Phaser 8200 Color Printer User Guide or print the Paper Tips Page (from 
the front panel).
If needed, clean the following parts of the printer, as described in the Phaser 8200 
Color Printer User Guide
:
Clean the maintenance drawer wiper.
Clean the exit rollers if ink or debris is visible on those rollers.
Clean the paper-feed rollers if ink or debris is visible on those rollers.
Images are too light or too dark
Pull out the upper tray and check the position of the switch on the front-right side of 
the tray. Push it forward for paper and backward for transparency. After setting the 
switch correctly, push the tray back in.
Make sure that you have loaded the correct media (paper or transparencies). For a list 
of recommended media types, refer to the Phaser 8200 Color Printer User Guide or 
print the Paper Tips Page (from the front panel).
Select another color correction in the printer driver, then print the job again. Refer to 
page 3 for more information.