Xerox Phaser 8400 User Guide

Verify the settings in the “Configuration Page.”

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IP Address Source is set to: DHCP, Front Panel, BOOTP, or Auto IP (depending 
on your network configuration).

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Current IP Address is set correctly. (Note this address if it is assigned by Auto IP, 
DHCP, or BOOTP.)

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Subnet Mask is set correctly (if used).

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Default Gateway is set correctly (if used).

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LPR is enabled. Verify that the LPR and AppSocket settings are set as desired.

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Interpreters: Auto, PCL, or PostScript (depending on your driver).

Verify that the client is logged into the network and printing to the correct print queue. The 
user should also have access to the Phaser print queue.

Right-click the My Network Places icon on the desktop and select Properties.

Click the Protocols tab to verify that the TCP/IP protocol has been installed.

Click Add to install any components not listed, then restart your computer.

Click Start, click Settings, then click Control Panel.

Double-click Services. 

Locate TCP/IP Print Server, then verify these column entries:

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Status column: Started

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Startup column: Automatic

Click Start, click Settings, then click Printers.

Right-click the printer icon, then select Properties. Verify that you have installed the 
correct driver for your printer.

Select the Ports tab. Verify that the IP Address in the Print to the Following Port list is 
identical to the one on the “Configuration Page.” You may need to click the Configure 
Port button to view the IP address. If necessary, re-select the TCP/IP number used for 
your printer.

Click the General tab.

Click Print Test Page. If the printer still does not print, do one of the following:

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Access PhaserSMART Technical Support on the Troubleshooting tab of your printer 
driver. 

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