Xerox Phaser 8400 User Guide

Page of 203
Print-Quality Problems
Phaser® 8400 Color Printer
4-19
Color Settings
The print-quality mode and TekColor
 
correction directly control the quality of your prints. You 
can change these settings in the printer driver or at the printer’s front panel.
For more information on using color, go to 
Reference/Printing/Using Color
 on the User 
Documentation CD-ROM.
Smudges or Smears 
Smudges or smears appear on the page.
1.
At the printer’s front panel, select 
Troubleshooting
, select 
Print Quality 
Problems
, select 
Remove Print Smears
then press the OK button.
The printer will clean the ink from the rollers 
by running several sheets of paper through the 
printer.
2.
Repeat Step 1 up to 3 times if the smears still 
appear.
3.
If the problem continues, verify that a 
supported paper type is being used. At the 
printer’s front panel, select 
Information
select 
Information Pages
, select 
Paper Tips 
Page
, then press the OK button.
4.
If the problem continues, open the side door 
on the right panel, remove the orange 
maintenance kit, wipe the clear plastic wiper 
blade with a lint-free cloth, replace the 
maintenance kit, then close the side door.
Transparency Images Are Too Light or Too 
Dark
Verify that the paper type is set to 
transparency in the computer software 
application or the printer driver.
Use Phaser Professional Solid Ink 
Transparencies.
Print the 
Paper Tips Page
 for the Phaser 
Professional Solid Ink Transparencies part 
number. At the printer’s front panel, select 
Information
, select 
Information Pages
select 
Paper Tips Page
, then press the OK 
button.
Diagnosing Print-Quality Problems (Continued)
Problem
Solution