Xerox Phaser 5335 User Guide

6.6 Error Messages and Error Codes

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Error codes are six-digit numbers that appear on the control panel when errors occur. Such 

errors include abnormal print jobs and printer malfunction.
Error codes are important information that identifies the causes of errors. Please have error 

codes ready when calling your Customer Support Center or your dealer.

The following table lists the error codes that can be resolved by users. When an error code 

is displayed, see if it is listed in the following table.
The following error codes are listed in ascending order.

010-397

The fuser unit may not be installed properly or may be at fault.

Switch the printer off, and open the front cover by pulling the front cover release levers ("A") 

towards you. Check if the levers on both sides of the fuser unit are locked firmly, and then switch 

the power back on.

If the same message is displayed again, contact your Customer Support Center or your dealer.

077-215

The sheet feeder (optional) is not installed on the printer properly. Switch the power off, check if 

the sheet feeder is properly installed on the printer, and then switch the power back on.

Refer to
•

‘

550 Sheet Feeder Installation Guide

’ 

error code