Xerox Phaser 340 User Guide

Page of 288
9
Troubleshooting
9-12
Phaser 340 Drivers and Utilities
If your file doesn’t print
If you've configured a supported driver for your printer but your printer 
isn't printing, try the following suggestions.  If these suggestions fail to solve 
the problem, copy the Tektronix PostScript Level 2 error handler utility to 
your printer to determine what is wrong.  Refer to page 9-20 for information 
on using the error handler.   
General things to check for
Macintosh users
Open the Chooser and select a supported driver, such as the 
LaserWriter 8.x, and your printer.  
If the driver isn’t installed or properly set up with your printer, 
refer to page 2-7 for instructions.  
Make sure Background Printing is turned off.
Close the Chooser and try printing again.  
If you are having trouble printing from the Finder in System 7.1, 
for example if the driver’s dialog boxes are not opening, it may be 
because the Finder doesn’t have enough allocated memory.  
Reinstall a supported driver to automatically allocate enough 
memory for printing from the Finder. 
Make sure your Macintosh is using the latest version of the 
AppleTalk software.  If you are not sure if you have the latest 
version, see page 9-18 to install the Tektronix-provided software.  
For PCI-based PowerMacs, you should be using the latest version 
of Open Transport, available from Apple Computer.