Xerox Phaser 340 User Guide
9
Troubleshooting
9-12
Phaser 340 Drivers and Utilities
If your file doesn’t print
If you've configured a supported driver for your printer but your printer
isn't printing, try the following suggestions. If these suggestions fail to solve
the problem, copy the Tektronix PostScript Level 2 error handler utility to
your printer to determine what is wrong. Refer to page 9-20 for information
on using the error handler.
isn't printing, try the following suggestions. If these suggestions fail to solve
the problem, copy the Tektronix PostScript Level 2 error handler utility to
your printer to determine what is wrong. Refer to page 9-20 for information
on using the error handler.
General things to check for
Macintosh users
■
Open the Chooser and select a supported driver, such as the
LaserWriter 8.x, and your printer.
LaserWriter 8.x, and your printer.
■
If the driver isn’t installed or properly set up with your printer,
refer to page 2-7 for instructions.
refer to page 2-7 for instructions.
■
Make sure Background Printing is turned off.
■
Close the Chooser and try printing again.
■
If you are having trouble printing from the Finder in System 7.1,
for example if the driver’s dialog boxes are not opening, it may be
because the Finder doesn’t have enough allocated memory.
Reinstall a supported driver to automatically allocate enough
memory for printing from the Finder.
for example if the driver’s dialog boxes are not opening, it may be
because the Finder doesn’t have enough allocated memory.
Reinstall a supported driver to automatically allocate enough
memory for printing from the Finder.
■
Make sure your Macintosh is using the latest version of the
AppleTalk software. If you are not sure if you have the latest
version, see page 9-18 to install the Tektronix-provided software.
AppleTalk software. If you are not sure if you have the latest
version, see page 9-18 to install the Tektronix-provided software.
■
For PCI-based PowerMacs, you should be using the latest version
of Open Transport, available from Apple Computer.
of Open Transport, available from Apple Computer.