Xerox Phaser 850 User Guide

 

 

 

Media Jam messages

Media jam.

■

Make sure that paper or transparencies are 

installed correctly and that the tray’s media 
indicator switch has been set correctly.  

■

When using the manual feed slot, make sure 

that the media is fed straight and aligned with 
the left edge of the manual feed slot.

■

To clear the jam:  Refer to the printer’s front 

panel Troubleshoot Jams menu for 
instructions.  

Too much media is loaded in the media tray.

Reduce the amount of media to below the tray’s 

maximum-capacity label.

Media is wrinkled or curled.

Change the media.

Media is too thick or too thin.

Use recommended media; refer to the printer’s 

user guide, or print the Paper Tips Page (see the 
Menu Map for location.)

Media has jammed at the manual feed slot 
because it was not loaded properly.

Re-insert the media in the manual feed slot:  

■

Make sure the sheet is loaded flush against the 

left side of the manual feed slot. 

■

Feed only one sheet at a time.  

■

Insert the sheet until it is pulled into the 

printer.  

Media Jam - Retry manual feed

An envelope has jammed because it was not 
loaded properly.

Re-insert the envelope in the manual feed slot:  

■

Make sure the envelope is loaded flush against 

the left side of the manual feed slot with the 
flap side facing up.  Refer to the diagram on 
the manual feed slot for instructions.  

■

When prompted by the front panel, feed one 

envelope only.  

A sheet of paper has jammed because it was not 
loaded properly. 

Re-insert the sheet in the manual feed slot:  

■

Make sure the sheet is loaded flush against the 

left side of the manual feed slot.  Refer to the 
diagram on the manual feed slot for 
instructions.  

■

When prompted by the front panel, feed one 

sheet only.  

Output tray full

Too much media is stacked in the output tray.

Remove all printed pages from the output tray.