Xerox Phaser 850 User Guide
Advanced Features and Troubleshooting Manual
113
Troubleshooting Phaser 850 Printers
Problems with automatic two-sided printing
Output is single-sided
■
Make sure that you have selected two-sided printing in the printer driver.
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Use Letter- or A4-size paper only.
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Make sure the switch on the standard Paper/Transparency tray is set to Paper.
Frequent jams with two-sided printing
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Paper must be between 60 - 150 g/m
2
(16 - 40 lb. bond) in weight. For better
performance, use papers within the 16 - 32 lb. range.
■
When using the manual feed slot, make sure that the media is always loaded straight.
Second side of a two-sided print is upside-down
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Select the correct method for binding preference in the printer driver.
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Long-edge binding: Page turns on the long side, regardless of image orientation.
■
Short-edge binding: Page turns on the short side, regardless of image
orientation.
orientation.
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Refer to the printer’s user guide for detailed instructions.
Letterhead paper prints on the wrong side or prints upside-down
■
Manual feed: Load letterhead paper face up with the top of the page entering the
printer first.
printer first.
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Tray: Load letterhead paper face down with the top of the page at the front end
of the tray.
of the tray.