Xerox DocuTech 6100 Production Publisher Leaflet

Troubleshooting

System Guide

8-15

These logs contain a list of faults. The ep_exception_log 
contains a listing of all logged faults. The ep_primary_log 
contains exceptions that are the primary cause of the 
problem.
The format of these files is as follows:

The following logs are important for troubleshooting problems 
in mapping NPS and DocuSP:
•

LPR logs that contain information related to the LPR 
gateway such as missing jobs or communications 
problems.
Examples:  /opt/XRXnps/log/XLP/Debug.Log

•

JPM logs that contain information related to the Job Pool 
Manager (JPM). The attribute set by the LPR Gateway 
can be checked and verified by looking at this log: /opt/
XRXnps/log/JPM.Debug.Log.

Print the Accounting log to gather information and recover 
from various accounting problems. Either the entire 
Accounting log or a portion of the log may be printed. This 
can be completed on the DocuSP interface in the 
[Administration] section.

The following procedure is used to verify that the attributes 
and options are correct:

1. Open a terminal and login as root
2. Enter: setenv LD_LIBRARY_PATH/opt/XRXnps/lib
3. Enter: [/home/rlech/bin]getAttrsTv
4. The program executes and lists valid options.