Xerox DocuTech 6100 Production Publisher User Guide

Page of 168
Problem Solving 
 
DT6180 HandyBook                                                                                                                   
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the green dot inside the tray. 
•  Fan the stock at all four corners. 
Change it if it has uneven edges or if 
it was not drilled properly. 
•  The stock should be kept in the 
original wrapper and stored correctly. 
•  Ensure that the stock is within the 
limitations described in the 
Satisfaction 
•  Guides in the "Paper Trays & Loading 
Media" chapter. 
•  Check paper capacities for trays & 
bindexer are within limits.  See “Paper 
Trays & Loading Media” Chapter. 
•  Use proper paper storage techniques.  
Refer to Operator Guide. 
  Paper tray elevator 
fails to rise or lower 
 
•  Ensure that the stock is loaded 
properly in the paper trays, with the 
rear 
•  and side guides against the stock 
stack. 
•  If the elevator fails to rise or lower in 
paper tray 1 or 2, latch the paper 
•  feeder by pressing down on the green 
dot inside the tray. 
•  Do not slam the trays closed. Push 
the trays in slowly but firmly. 
•  Ensure that all misfed stock has been 
removed from the immediate area of 
the paper trays. 
  Processor power is off 
unexpectedly 
The processor or the DocuSP controller 
may have an electrical problem. If the 
DocuSP controller has an electrical 
problem, it may shut off the power 
to the processor. 
    
1. Determine if the DocuSP controller 
power and the processor power are off.  If 
the controller’s screen is blank and the 
power-indicator light is not 
blinking, the controller power is off. Refer 
to the System Guide.  If the paper tray 
lights are out, the power to the processor 
is off. Proceed with step 2. 
    
2. Determine if the processor has a 
ground fault protector. If there is not a 
ground fault protector installed, refer to 
the procedure "Calling for assistance," in