Xerox DocuTech 6100 Production Publisher User Guide
Problem Solving
DT6180 HandyBook 55
PROBLEM LISTING AND SOLUTIONS, LISTED by CASE
NUMBER
NUMBER
First group of problems don’t have case number
Look-up Solutions, listed in alphabetical order immediately following this table.
Area
P=Processor
I=Interposer
F=Finisher
Area
P=Processor
I=Interposer
F=Finisher
Area
Case #
Problem
Related Fault
Codes
Potential Solutions
/Solutions Ranked by Relevance:
Detail So
luti
ons
follo
wi
ng
Problem tab
le?
P,
I,
F
Paper path jams, misfeeds,
multifeeds (General – More specific
later in table)
later in table)
• Check the area where the jams are
occurring to ensure that the paper
path is clear of paper and other
obstructions.
path is clear of paper and other
obstructions.
• If a jammed sheet of paper tears
when being removed, ensure that you
have removed all of the sheet pieces.
have removed all of the sheet pieces.
• Ensure that the paper path baffles are
in the correct seated position.
• Ensure that the stock is loaded
properly in the trays, with the rear and
side guides against the stack.
side guides against the stack.
• Check the sheets in the bottom of the
paper tray for damage. If they are
damaged, discard the sheets.
damaged, discard the sheets.
• Ensure that the stock is not loaded
above the bottom of the red line in the
paper tray.
paper tray.
• Ensure that the stock has no bent
corners, or tears, and that the edges
are straight.
are straight.
• Remove any damaged sheets.
• Repeated jamming may be due to a
paper curl problem that can be
resolved by adjusting the decurler
lever. Refer to the procedure,
"Adjusting for paper curl," in this
guide.
resolved by adjusting the decurler
lever. Refer to the procedure,
"Adjusting for paper curl," in this
guide.
• Paper weight less than substance 20
(75 g/m2) will require careful setting
• of the decurler. Refer to the
procedure, "Adjusting for paper curl,"
in this guide.
in this guide.
• If the misfeeds are occurring in the
paper tray, ensure that the paper
feeder is latched by pressing down on
feeder is latched by pressing down on
N