Xerox SmartSend Support & Software Installation Guide

Common Issues

7-11

The SMARTsend computer registry must be customized if a DocuShare or SharePoint Portal Server 2003 
destination needs to be accessed through an HTTP proxy server. The customization procedures are 
documented below.

Windows registry editing can pose serious risks if the changes are not implemented properly. 

Please perform a registry backup before proceeding. 

1

Log in to the SMARTsend computer as an administrator.

2

Click Start > Run. 

3

In the Run dialog, type REGEDIT. Click OK.

4

Open the following registry location: 
[HKEY_LOCAL_MACHINE\Software\Xerox\FreeFlowDDS\Settings\Install]

5

Right-click on or within the Install folder and select New > String Value to create registry entries for 
each of the following items:

a)

ProxyEnable (string value = 1)

b)

ProxyServer (string value = <protocol>=<server>:<port>)

Use the following syntax if a different proxy server is used for each protocol:

<protocol 1>=<server>:<port>;<protocol 2>=<server>:<port>)

Example: http=www.wb.mycompany.com:8080;https=www.wb.mycompany.com:8000

- OR - 

Use the following syntax if the same proxy server is used for each protocol:

<server>:<port>

Example: www.wb.mycompany.com:8080

c)

ProxyOverride (string value = addresses accessible without a proxy server)

Example: 13.*.*.*;xww.*.world.xerox.com

6

Close the registry to save the changes.

7

Confirm DocuShare or SharePoint Portal Server 2003 access from the SMARTsend computer by using 
a browser to access a valid DocuShare or SharePoint Portal Server 2003 collection. Once access has 
been confirmed, SMARTsend may be used to file to the DocuShare or SharePoint Portal Server 2003 
destination.

ProxyOverride values may be copied directly from the Internet Explorer proxy server 

configuration. From Internet Explorer, choose Tools > Internet Options > Connections > LAN 
Settings > Advanced > Exceptions.