Xerox SmartSend Support & Software User Guide
Problem Solving
SMARTsend
Installation and Administration Guide
169
Can I install SMARTsend on a computer running CentreWare Network Scanning
Services?
Services?
No. SMARTsend should not be installed on a computer that runs Xerox CentreWare Network Scanning
Services.
Services.
Does the Template Importer import FlowPort PaperWare templates to SMARTsend
workflows?
workflows?
The Template Importer does not import FlowPort PaperWare templates to SMARTsend workflows. It
only imports CentreWare Network Scanning Services templates into workflows.
only imports CentreWare Network Scanning Services templates into workflows.
How can I learn the SMARTsend workflow names of imported CentreWare Network
Scanning Services templates?
Scanning Services templates?
You can learn the workflow names of imported CentreWare Network Scanning Services templates by
starting SMARTsend and accessing the Workflow Explorer. Imported templates become SMARTsend
workflows, and they retain their CentreWare Network Scanning Services filenames, less the .xst
extension.
starting SMARTsend and accessing the Workflow Explorer. Imported templates become SMARTsend
workflows, and they retain their CentreWare Network Scanning Services filenames, less the .xst
extension.
Why aren’t my CentreWare Network Scanning Services templates available after
running the Template Importer?
running the Template Importer?
The Template Importer creates new SMARTsend workflows that are based on the imported templates.
The resulting workflows must then be published to a Xerox Multifunction Device as a Device Scan
Template.
The resulting workflows must then be published to a Xerox Multifunction Device as a Device Scan
Template.
The account under which I administer SMARTsend lacks administrative privileges
on a CentreWare Network Scanning Services server. Can I use the Template
Importer to import templates from that server?
on a CentreWare Network Scanning Services server. Can I use the Template
Importer to import templates from that server?
You can use the Template Importer to import CentreWare Network Scanning Services templates from
any CentreWare Network Scanning Services server for which you know an administrative account name
and password, which can differ from the administrative account name and password used with
SMARTsend.
any CentreWare Network Scanning Services server for which you know an administrative account name
and password, which can differ from the administrative account name and password used with
SMARTsend.
If I publish a workflow to a PaperWare Cover Sheet, and send it to print on A4
paper, it does not print. Why?
paper, it does not print. Why?
An A4 PaperWare Cover Sheet will not print if the printer driver’s default Paper Source option is set to
Auto Select. Set Paper Source to a tray that contains A4 paper and try printing again. Also, bear in
mind that various settings in the printer driver, such as image quality adjustments, can impact your
ability to print and use PaperWare cover sheets successfully.
Auto Select. Set Paper Source to a tray that contains A4 paper and try printing again. Also, bear in
mind that various settings in the printer driver, such as image quality adjustments, can impact your
ability to print and use PaperWare cover sheets successfully.