Xerox SmartSend Support & Software User Guide

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Problem Solving
SMARTsend
Installation and Administration Guide
171
Does SMARTsend require Active Directory?
No. SMARTsend does not require Active Directory to function. SMARTsend can be installed on a 
Windows 2000 Server/Advanced Server, a Windows XP Professional computer, or a Windows 2003 
Server that is configured as a stand-alone server. 
SMARTsend does support the lookup of e-mail addresses via LDAP for building workflows. The LDAP 
lookup is not specific to Active Directory. This lookup is done only at workflow creation time when a 
user types in a partial name and clicks "check names" during the process of creating an e-mail 
destination. If LDAP lookup is not available, e-mail addresses can still be typed by hand.
Does SMARTsend provide a means to enter a user name and password for querying 
Active Directory?
No, but it is not necessary. When using SMARTsend to create workflows, the user is authenticated to 
the SMARTsend computer. That user’s network identity is used to perform any LDAP queries that may 
be required for selecting e-mail addresses from the address book. If the user identity has rights to the 
address book, the query will succeed. If the user does not have rights to the address book, they can 
manually enter e-mail addresses. 
SMARTsend complies with the access rights defined by the LDAP system administrator. If the user does 
not have rights to the address book, rights will not be granted via SMARTsend. 
If I publish a workflow, defined with a Job Confirmation Method of Printed, to a 
Xerox Multifunction Device that has Job Based Accounting enabled, I do not 
receive a printed job confirmation at the device. Why?
The Job Based Accounting feature enabled in SMARTsend will allow a user to publish a workflow, 
defined with a Job Confirmation Method of Printed, to a Xerox Multifunction Device that has Job 
Based Accounting enabled.  When a user executes a scan job using the published workflow, a printed 
confirmation showing the success status of the scan job will be received.
When this feature is not enabled in SMARTsend, a user may still publish and use the workflow.  
However, a printed confirmation will not be received at the device.  This will be the case whether the 
job is successful or not.
To enable Job Based Accounting or Xerox Standard Accounting support on the SMARTsend computer, 
perform the following steps:
1.
Log in to the SMARTsend computer as an administrator.
2.
From the Administration Home Page, access the General Settings page. Located under the Site 
Configuration Tasks in the left panel of the window, select the Advanced Settings link.  
3.
Under the JBA and XSA Support for Printed Confirmation, you will select one of the three radio 
buttons.
4.
To indicate that Job Based Accounting is enabled, select Xerox Devices have JBA enabled.
5.
In the JBA User ID field, enter the value to be the associated user id to use with Job Based 
Accounting.
6.
In the JBA Account ID field, enter the value to be the associated account id to use with Job Based 
Accounting.