Xerox SmartSend Support & Software User Guide
SMARTsend Utilities
SMARTsend
Installation and Administration Guide
Installation and Administration Guide
186
Repair All Devices Tool
The SMARTsend Repair All Devices Tool runs separately from the restore process to conveniently
reconfigure the devices after the restore. An administrator can use this tool to repair all of the devices
connected to SMARTsend if scan settings at the device UI were changed or template files were deleted.
reconfigure the devices after the restore. An administrator can use this tool to repair all of the devices
connected to SMARTsend if scan settings at the device UI were changed or template files were deleted.
There are two ways in which to repair a device: through the Xerox Manage Devices screen in the
Administration window or by selecting the Repair All Devices Tool from the Start menu - Xerox
SMARTsend - Repair All Devices. While either method allows you to reconfigure the devices, selecting
the Repair All Devices Tool from the Start menu offers more options.
Administration window or by selecting the Repair All Devices Tool from the Start menu - Xerox
SMARTsend - Repair All Devices. While either method allows you to reconfigure the devices, selecting
the Repair All Devices Tool from the Start menu offers more options.
Using the Repair All Devices Tool
To use the Repair All Devices Tool:
1.
Select the Start menu > All Programs > Xerox >SMARTsend >Repair All Devices. The Repair All
Devices application opens.
Devices application opens.
2.
Click Start to begin the repair. For every device configured, SMARTsend checks that the device
scan settings match the SMARTsend database settings. If the scan settings at the device do not
match the database, SMARTsend overrides the settings on the device.
scan settings match the SMARTsend database settings. If the scan settings at the device do not
match the database, SMARTsend overrides the settings on the device.
To view event logs, errors and informational messages:
From the Repair All Devices window, select File > Open Event Viewer. The Event Viewer window opens
and displays the event logs.
and displays the event logs.
To only repair devices that are in a need attention state:
From the Repair All Devices window, select Options > Only repair devices that require attention. A
checkmark appears next to this selection. Select Start. A success and complete message display.
checkmark appears next to this selection. Select Start. A success and complete message display.
To only recreate the templates on the server:
From the Repair All Devices window, select Options > Only recreate server template pool. A
checkmark appears next to this selection. Select Start. SMARTsend ensures that all the templates are
up-to-date on the SMARTsend server.
checkmark appears next to this selection. Select Start. SMARTsend ensures that all the templates are
up-to-date on the SMARTsend server.