Xerox SmartSend Support & Software User Guide
SMARTsend Utilities
SMARTsend
Installation and Administration Guide
Installation and Administration Guide
184
Restore Tool
The SMARTsend Restore Tool works in conjunction with the SMARTsend Backup features. The backup
feature copies SMARTsend registry settings, workflows, device database, account database,
publications, available services, file attributes, service account credentials, and administrative settings
to a backup set that is catalogued by date and time. Program files and templates are not included,
although templates are reconstructed from other data when running the Restore Tool.
feature copies SMARTsend registry settings, workflows, device database, account database,
publications, available services, file attributes, service account credentials, and administrative settings
to a backup set that is catalogued by date and time. Program files and templates are not included,
although templates are reconstructed from other data when running the Restore Tool.
SMARTsend creates the following folder for backup storage:
<
drive>:\Inetpub\wwwroot\SMARTsend\Data\Backup\
The backup filenames are based on the following naming convention:
FreeFlow SMARTsend_<year_month_day_hours_minutes_seconds>\<Backup_ID>.
Conditions for using the Restore Tool
The Restore Tool must operate under the following conditions:
•
•
The computer must reside in the same domain that it did when the backup occurred.
•
There must be enough hard disk capacity to accommodate both the backup set files and the
resultant SMARTsend database and Windows registry entries.
resultant SMARTsend database and Windows registry entries.
•
The SMARTsend backup operation does not include local user accounts. If the computer is either
being rebuilt or replaced, the original user account information, especially the original SIDs, must
be recovered with a standard backup or disaster recovery product for local users to retain their
SMARTsend access privileges.
being rebuilt or replaced, the original user account information, especially the original SIDs, must
be recovered with a standard backup or disaster recovery product for local users to retain their
SMARTsend access privileges.
•
The Restore Tool stops SMARTsend and IIS services before restoring the database, and restarts
them after restoration completes. SMARTsend does not accept new jobs until the services are
restarted.
them after restoration completes. SMARTsend does not accept new jobs until the services are
restarted.
Using the Restore Tool
To use the Restore Tool:
1.
If your backup has been moved, return it to its original location. Backup folders reside in
<
<
drive>:\Inetpub\wwwroot\SMARTsend\Data\Backup\
FreeFlow SMARTsend_<year_month_day_hours_minutes_seconds>\<Backup_ID>.
2.
If running Windows 2000:
Click Start > Programs > Xerox > SMARTsend > Restore Tool.
Click Start > Programs > Xerox > SMARTsend > Restore Tool.
Note:
This process does not replace the routine of backing up the SMARTsend computer to
an external storage device such as a tape drive. Its purpose is to record a snapshot of the
SMARTsend installation while the database is not in use. The resulting backup set should be
copied to an external storage device as part of the computer’s regular backup routine.
SMARTsend installation while the database is not in use. The resulting backup set should be
copied to an external storage device as part of the computer’s regular backup routine.