Xerox FlowPort Support & Software User Guide
Distributing your documents to the digital world
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Xerox FlowPort User Guide
Confirming your
document was sent
or received
When you email a document using a Distribute
Document Cover Sheet, you receive one of the following:
Document Cover Sheet, you receive one of the following:
• If your Cover Sheet was successfully processed, a
confirmation sheet is printed with a list of the email
recipients.
recipients.
• If there was a problem processing the Cover Sheet, an
error message is printed. It may show a picture of the
Cover Sheet, indicating any problems such as
checkboxes that must be marked in order to process
the form.
Cover Sheet, indicating any problems such as
checkboxes that must be marked in order to process
the form.
Note: If your Job Confirmation Method is not set to
Printer, then confirmations and errors are issued using
the method you selected. To select a job confirmation
method, click the Account button.
Printer, then confirmations and errors are issued using
the method you selected. To select a job confirmation
method, click the Account button.
What if the email address was wrong?
If you entered an incorrect email address when creating
the Cover Sheet, the document will not be emailed
successfully. An “unable to deliver mail” message is sent
by the mail server back to the owner of the Cover Sheet.
the Cover Sheet, the document will not be emailed
successfully. An “unable to deliver mail” message is sent
by the mail server back to the owner of the Cover Sheet.
What about other mail server problems?
If the mail server that receives the email is not operating,
does not recognize the email recipient address, or is
unable to deliver the email for other reasons, any “unable
to deliver mail” message is sent back to the owner of the
Cover Sheet.
does not recognize the email recipient address, or is
unable to deliver the email for other reasons, any “unable
to deliver mail” message is sent back to the owner of the
Cover Sheet.
Authentication problems
If you have problems processing the Distribute Document
Cover Sheet, check to see whether it is ‘Private’ or ‘Shared’
(indicated in the upper right corner). If checked ‘Private’
or your Administrator has placed special security
restrictions on your Xerox Document Centre, you may
need to authenticate the job; for example, a Login Sheet is
required. See the
Cover Sheet, check to see whether it is ‘Private’ or ‘Shared’
(indicated in the upper right corner). If checked ‘Private’
or your Administrator has placed special security
restrictions on your Xerox Document Centre, you may
need to authenticate the job; for example, a Login Sheet is
required. See the