Xerox DigiPath Professional Production Software Support & Software Administrator's Guide
X
EROX
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IGI
P
ATH
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RODUCTION
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OFTWARE
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RODUCTION
PRINTING
ADMINISTRATION
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YSTEM
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DMINISTRATOR
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UIDE
9-49
Resolving Novell NetWare problems
9
If you or a user are having problems when printing from a
DigiPath workstation to a Novell NetWare server, some things to
check include the following:
DigiPath workstation to a Novell NetWare server, some things to
check include the following:
•
Make sure the user name and password used on the
workstation exist and match a valid user name and password
on the NetWare server.
workstation exist and match a valid user name and password
on the NetWare server.
•
Make sure the user account on the NetWare server is a
member of the Everyone group.
member of the Everyone group.
•
Make sure the user is connected to the NetWare print server
and that a mapped drive exists for the server.
and that a mapped drive exists for the server.
•
Make sure the printer added in the Printer Settings dialog box
has a selected printer type and server type that matches the
NetWare print server.
has a selected printer type and server type that matches the
NetWare print server.
•
Make sure the print queue exists on the NetWare server and
is enabled.
is enabled.
•
If you or a user are having problems printing remotely, make
sure you have properly set up the Remote Print Service and
that it is using a valid user name and password for the
NetWare print server.
sure you have properly set up the Remote Print Service and
that it is using a valid user name and password for the
NetWare print server.