Xerox DigiPath Professional Production Software Support & Software User Guide

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TROUBLESHOOTING
Frequently Asked Questions
note…
For best results, do not scale the images at print time, or your image quality may be substantially degraded.
Question
Answer
Why is it that when I insert a PostScript file into DSM, it 
converts to an Adobe PDF file?
RDO documents do not directly support PostScript files. 
Only TIFF, JPEG, and Adobe PDF files are directly 
supported in DSM.
How can I get an Adobe PDF file into an RDO in DSM?
Insert it! This version of DigiPath supports inserting an 
Adobe PDF. You can convert it to a TIFF using Acrobat, or 
insert a native Adobe PDF file into an RDO. 
Why can I open an RDO in Document Scan and 
Makeready, but I am unable to edit it?
When opening an RDO, clear the Open as read only 
check box in the Open dialog box.
What is the best way to apply tabs to certain pages of an 
existing RDO?
Refer to the section on tabs earlier in this Quick Reference 
Guide. 
What is the best way to create a NEW signature RDO in 
which the paper size of the originals I scan will be the 
same as the paper size of the finished signature? 
(Example: I have 8.5 x 11 originals, and I need to create a 
signature document that will be printed on 8.5 x 11 paper 
stock. So the images must be scaled to 5.5 x 8.5.)
In DSM, create a new RDO using the Signature wizard. 
Mark the Auto-Fit check box in the Signature wizard to 
automatically scale the images to the correct page size.
What is the best way to create a signature RDO using 
existing electronic files?
1.
In DSM, create a new RDO using the Signature wiz-
ard.
2.
Insert the desired files (TIFF, JPEG, PostScript, or 
Adobe PDF). 
3.
Select the book icon in the Document Structure 
window.
4.
Scale all the images in the RDO at one time, by 
selecting [Graphics: Scale]. Define the page frame 
size of your RDO.