Xerox DocuColor 12 Printer with Matchprint Professional Server Document

Page of 3
                     
Customer Expectation Setting Document
Kodak Polychrome Graphics (KPG) Matchprint Professional Server (MPS)
 Digital Front End for DocuColor 12 CP or LP
Nov 11, 2002 Revision
     2
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
 
 
Keep in mind that the DocuColor 12 reliability metrics are standardized
based upon throughput of Color Xpressions 24 lb. (smooth bright white
paper).  This paper is specifically designed to maximize image quality
and machine performance over a wide range of environmental
conditions. The Laser proofing paper designed for this proofing solution
is not expected to match the reliability performance of Color Xpressions
24 lb.
 
 
It is not recommended to exceed 5% of the monthly copy / print volume
with the Xerox laser proofing paper. You may expect to see the Xerox
Service Representative more frequently (one or two times a month
additionally) because of increased stress created by Heavyweight paper
to specific areas of the machine, including Tray 5 (the Multiple Sheet
Inserter or By-Pass Tray) and the Fuser Assembly.
Server Specifications
Hardware:
Platform-
                            Intel/PCI BUS
Processor- (minimum)
                  1.7 GHz Pentium IV
Monitor
                    15" Flat Panel LCD Display (1024x768)
Mass storage
                 1 GB RAM
 Hard Disk Drive
(Minimum)
                      18 GB Ultra-SCSI
1.44 MB 3.5” Floppy Disk Drive
24X CD ROM,
Software:
Operating System-                                NT 4.0 w/ MatchPrint RIP ver 2.0
InterfacePage Description Language-
                      PostScript Level 3
          PDF 1.3 Native.
Connectivity
                             Ethernet 10/100Base-T.
 
Network Connectivity
 
Protocol Stack
 
Printing
Services
 
Supported Frame Types
 
Platform
 
 
 
 
 
TCP / IP
 
LPD/LPR
 
Ethernet_II
 
Token Ring SNAP (option)
 
Windows NT 4.0
 
Windows 95, 98
 
Windows 2000
 
 
TCP / IP
 
SMB
 
Ethernet_II
 
Token Ring SNAP (option)
 
Windows NT 4.0
 
Windows 95, 98
 
Windows 2000
 
AppleTalk
 
PAP
 
Ethernet SNAP
 
(EtherTalk Phase 2 only)
 
Windows NT 4.0
 
Macintosh
 
 
 
 
 
The customer is responsible for supplying one network drop to enable the install.  Some
older G3 MacIntosh systems may experience connectivity issues with the built-in Ethernet
adapter on 100baseT networks.  Corrective action - use 3
rd
 party Ethernet card
 
 Printing Specifications
 
PostScript
The MPS is a true Adobe PostScript 3 controller with PDF native
printing.
File Formats supported:
PhotoShop Native
Scitex CT
PDF (v 1.3)
PDF/X
TIFF
TIFF/IT - P1
EPS
DCS 2.0 (single file)
 
Print Speed / System Performance / Limitations
·  The maximum print speed for the KPG Matchprint Professional
Server is limited by the print speed of the DocuColor 12.
·  DocuColor 12 is a document printer; therefore in reverse order
printing the print engine will not cycle up until the entire job is ready.
This will impact First Copy Out Time (FCOT).
· 
Auto Tray Switching feature on DocuColor 12(e.g., if paper runs out
in tray 1 then it switches to tray 6) is not supported in versions 1.0
through 2.0 of KPG MPS Software.
·  Overall system performance (‘Click to Clunk’ time) is primarily
dependent upon the software applications and network environment
being used. Rasterizing (RIP-ing) is only a small fraction of Click to
Clunk time.
· 
Printing with custom software applications may produce unexpected
or unknown results.
 
Optional Kits
· MPS 
Server 
stand
·  Avantes Inc., “Spectrocam 7501 R” spectrophotometer (required
for MPS calibration with DC12 LP printer configuration)
 
 Billing meters
· 
All full-page color or grayscale images will count on the grayscale
meter when "Black and White" printing is selected in the client PPD.
 
Service Maintenance
· 
Starting in December 2002, all service will be provided on site by
Xerox Customer Service Engineers. Depot Maintenance as
described below will be in effect through the end of November
2002.
· 
Depot Maintenance (ends November 30 2002)
· 
Depot maintenance is provided for the KPG Matchprint Professional
Server.  This plan includes telephone support during 8 AM to 5 PM
customer time.  Xerox on-site service is not available.
· 
If telephone technical support cannot resolve the problem, Xerox
will replace the defective unit with another KPG Matchprint
Professional Server.
· 
You are expected to position and install and configure the
replacement unit, box-up the defective unit in the shipping carton
that contained the replacement unit, and return the defective unit to
Xerox (postage both ways paid by Xerox).