Xerox ColorQube 8580 User Guide
Troubleshooting
Xerox
®
ColorQube 8580/8880 Color Printer 151
User Guide
2-Sided Printing Jams
Probable Causes
Solutions
Using paper of the wrong size, thickness, or
type.
•
Use only Xerox approved paper.
•
Do not use envelopes, labels, reloaded paper, or paper heavier
than 122 g/m² for automatic 2-sided printing.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the print driver and the
corresponding paper is loaded in the correct tray.
The following types of paper can be used for automatic 2-sided
The following types of paper can be used for automatic 2-sided
printing:
•
•
Plain
•
Lightweight
•
Letterhead
•
Pre-Printed
•
Pre-punched
•
Colored Paper
•
Lightweight Cardstock
Paper is loaded in the wrong tray.
Ensure that paper is loaded in the correct tray.
Tray is loaded with mixed paper.
Load the tray with only one type and size of paper.
See also:
Supported Paper Sizes for Automatic 2-Sided Printing
on page 49
Supported Paper Types and Weights for Automatic 2-Sided Printing
on page 49
Supported Paper
on page 46