Cisco Cisco Unified MeetingPlace Web Conferencing Troubleshooting Guide
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on Cisco MeetingPlace Web versions 4.2.7.106 and later.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
For more information on document conventions, refer to the Cisco Technical Tips Conventions.
Installer Features
The Patch Installation Package has three main features:
File Consistency Check
Check the consistency of your existing Cisco MeetingPlace Web installation without having to stop
the MeetingPlace Web services. This feature verifies the presence, version, size, checksum and
timestamp of all the files that are part of a standard Cisco MeetingPlace Web installation, in order to
determine if some files have been changed (customized) or are in an inconsistent state (file is missing,
version differs, and so forth).
the MeetingPlace Web services. This feature verifies the presence, version, size, checksum and
timestamp of all the files that are part of a standard Cisco MeetingPlace Web installation, in order to
determine if some files have been changed (customized) or are in an inconsistent state (file is missing,
version differs, and so forth).
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Patch−level Compatibility Check
Test the compatibility of your existing Cisco MeetingPlace Web installation with all the patch levels
included in this Patch Installation Package, without having to stop the MeetingPlace Web services.
This is required to make sure that installing a specific patch level is not going to break the
customizations already deployed on the server. If the server has no customizations, this feature
confirms that the server is compatible with all patch levels included in the installation package.
included in this Patch Installation Package, without having to stop the MeetingPlace Web services.
This is required to make sure that installing a specific patch level is not going to break the
customizations already deployed on the server. If the server has no customizations, this feature
confirms that the server is compatible with all patch levels included in the installation package.
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Patch Installation
Install a specific patch level on your server. This option requires that you stop the Cisco MeetingPlace
Web and IIS services first. The installer upgrades the Cisco MeetingPlace Web installation to the
desired patch level, and re−applies your customizations if the standard package was extended with the
Customization Package from the Cisco MeetingPlace Customization Services.
Web and IIS services first. The installer upgrades the Cisco MeetingPlace Web installation to the
desired patch level, and re−applies your customizations if the standard package was extended with the
Customization Package from the Cisco MeetingPlace Customization Services.
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Utilization Scenarios
Server with No Customizations
Use the latest standard Patch Installation Package compatible with your Cisco MeetingPlace Web release.
Option 1 Verifies the consistency of your installation.
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Option 2 Confirms that you can upgrade to any patch level.
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