Cisco Cisco Expressway
Unable to configure IM&P servers for remote access
'Failed: <address> is not a IM and Presence Server'
This error can occur when trying to configure the IM&P servers used for remote access (via
Configuration >
Unified Communications > IM and Presence servers
).
It is due to missing CA certificates on the IM&P servers and applies to systems running 9.1.1. More
information and the recommended solution is described in
information and the recommended solution is described in
Unified Communications Mobile and Remote Access via Cisco Expressway Deployment Guide (X8.5.2)
Page 52 of 54
Appendix 1: Troubleshooting