Cisco Cisco Expressway Installation Guide
Reset the SD Card and Enable the Virtual Drive
1.
Log in to the CIMC.
2.
Navigate to Storage > Cisco FlexFlash > Controller Info.
3.
Under Actions, click on Reset FlexFlash Controller and click yes in the popup window that appears. The
reset ensures your FlexFlash Controller is in the correct state.
reset ensures your FlexFlash Controller is in the correct state.
4.
Click the Virtual Drive Info tab.
5.
Under Actions, click Enable/Disable Virtual Drive(s).
6.
In the Enable/ Disable VDS popup window, check the Hypervisor check box and click Save.
Factory Reset Using the KVM Console
1.
Launch the KVM Console using the icon in the CIMC.
2.
Power up the CE1100 and, when prompted, press F2 to enter Setup.
3.
Select Boot Options and ensure that the CiscoVD Hypervisor is visible as one of the options.
Note:
If the CiscoVD Hypervisor is not visible, you can select the UEI: Built-in EFI Shell boot option and
change it to CiscoVD Hypervisor.
4.
When prompted, press F6 to enter the Boot Menu.
5.
Select CiscoVD Hypervisor as the boot option.
6.
When prompted, type y and press Enter to proceed with the factory reset.
7.
When asked whether to
keep any release keys if possible
, type y and press Enter.
8.
Type b and press Enter to reboot.
Disable the Virtual Drive After the Factory Reset
1.
During the reboot, press F2 to enter Setup.
2.
Under Boot Options select the CiscoVD Hypervisor and disable it.
3.
Press F10 to save and exit.
4.
While your system is rebooting, return to the Virtual Drive Info tab — in the CIMC interface under Storage —
and uncheck the Hypervisor check box to disable it.
and uncheck the Hypervisor check box to disable it.
Note:
The default login and password of the Cisco Expressway will return to its default once the reset is complete.
Remove Alarms Caused by the Factory Reset
Once you complete the factory reset, the Cisco Expressway still has its serial number and release key installed but not
its option keys.
its option keys.
Note:
■
If the SD card is unable to locate the release key, an alarm in relation to an invalid release key is visible.
Contact the Cisco Technical Assistant Center (TAC) for your release key and reapply it.
Contact the Cisco Technical Assistant Center (TAC) for your release key and reapply it.
■
If you do not have the option keys you previously installed to hand, contact Cisco TAC. You can then proceed
to add them using the web interface or CLI.
to add them using the web interface or CLI.
Performing a factory reset using the SD card can cause several alarms to appear on the Cisco Expressway in relation
to Configuration links. To remove these errors:
to Configuration links. To remove these errors:
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Cisco Expressway CE1100 Appliance Installation Guide
Troubleshooting