Cisco Cisco Unified Customer Voice Portal 11.0(1) User Guide

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T
ABLE OF 
C
ONTENTS 
 
  S
AY 
I
S
MART 
S
PECIFICATIONS FOR 
C
ISCO 
U
NIFIED 
CVP
 
VXML
 
S
ERVER 
 
 
 
AND 
C
ISCO 
U
NIFIED 
C
ALL 
S
TUDIO
 
 
 
Standard Year............................................................................................................................................. 15
 
Enhanced Year............................................................................................................................................ 16
 
E
XAMPLES
....................................................................................................................................................... 16
 
CHAPTER 6: DIGITS ....................................................................................................................................... 17
 
D
ESCRIPTION
................................................................................................................................................... 17
 
I
NPUT 
F
ORMATS
............................................................................................................................................... 17
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 17
 
F
ILESETS
.......................................................................................................................................................... 17
 
A
UDIO 
F
ILES
.................................................................................................................................................... 17
 
E
XAMPLES
....................................................................................................................................................... 17
 
CHAPTER 7: FILENAME ................................................................................................................................ 19
 
D
ESCRIPTION
................................................................................................................................................... 19
 
I
NPUT 
F
ORMATS
............................................................................................................................................... 19
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 19
 
F
ILESETS
.......................................................................................................................................................... 19
 
A
UDIO 
F
ILES
.................................................................................................................................................... 20
 
E
XAMPLES
....................................................................................................................................................... 20
 
CHAPTER 8: NUMBER.................................................................................................................................... 21
 
D
ESCRIPTION
................................................................................................................................................... 21
 
I
NPUT 
F
ORMATS
............................................................................................................................................... 21
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 21
 
F
ILESETS
.......................................................................................................................................................... 21
 
A
UDIO 
F
ILES
.................................................................................................................................................... 22
 
Standard Fileset.......................................................................................................................................... 22
 
Enhanced Fileset......................................................................................................................................... 22
 
E
XAMPLES
....................................................................................................................................................... 22
 
CHAPTER 9: PHONE ....................................................................................................................................... 23
 
D
ESCRIPTION
................................................................................................................................................... 23
 
I
NPUT 
F
ORMATS
............................................................................................................................................... 23
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 23
 
F
ILESETS
.......................................................................................................................................................... 23
 
A
UDIO 
F
ILES
.................................................................................................................................................... 24
 
E
XAMPLES
....................................................................................................................................................... 24
 
CHAPTER 10: SOCIAL SECURITY................................................................................................................ 25
 
D
ESCRIPTION
................................................................................................................................................... 25
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 25
 
F
ILESETS
.......................................................................................................................................................... 25
 
A
UDIO 
F
ILES
.................................................................................................................................................... 25
 
E
XAMPLES
....................................................................................................................................................... 26
 
CHAPTER 11: STRING .................................................................................................................................... 27
 
D
ESCRIPTION
................................................................................................................................................... 27
 
I
NPUT 
F
ORMATS
............................................................................................................................................... 27
 
O
UTPUT 
F
ORMATS
............................................................................................................................................ 27
 
F
ILESETS
.......................................................................................................................................................... 27
 
A
UDIO 
F
ILES
.................................................................................................................................................... 28
 
E
XAMPLES
....................................................................................................................................................... 28