Cisco Cisco Unified Customer Voice Portal 10.0(1)

 describes the different Status settings and traffic light icon colors. 

Do one of the following:

Click Start to start the Application Server.

Click Stop to stop the Application Server.

Click Go Out of Service to stop accepting calls. The label on the button changes to Go Into Service. 
Click this button to start accepting calls again.

Using the checkbox and text field, specify an Auto-refresh setting for the Status page.

Whenever you click a button on this page, a confirmation dialog box appears. Click OK to continue.

When finished, link to another page or select File > Close to close the Application Administrator.

Red

STOPPED

System not running. 

Yellow

STOPPING

System shutting down.

INITIALIZING

System starting up. (It is not ready to accept 
calls.)

GOING OUT OF SERVICE

System not accepting new calls but finishing 
processing calls currently in system. (After call 
processing is complete, state changes to OUT OF 
SERVICE.)

OUT OF SERVICE

System Out of Service or HTTP is not 
functioning. System is not accepting calls and has 
no calls, but is running.

ICM OFFLINE

Application Server is waiting for a connection 
from ICM software. It will not accept calls in this 
state.

PORTS BUSY

System is fully loaded. It is not accepting new 
calls but finishing processing calls currently in 
system.

Green

RUNNING

System running and receiving new calls.