Cisco Cisco Collaboration Server Dynamic Content Adapter Installation Guide

 

DCA 2.01 Installation and Integration Guide 

37 

The following table lists suggestions for troubleshooting problems encountered 
immediately after DCA installation. These suggestions assume that: 

• 

The Sun ONE Web Server should be configured and the prerequisites should be 
met as mentioned in the section ‘Sun ONE Web Server Configurations for DCA’. 

• 

Your DCA server meets the requirements for DCA hardware and prerequisite 
software. 

• 

Web content you are attempting to access is valid and available from a properly 
configured and functioning Web server. 

 

Unable to access both the 
DCA Collaboration Toolbar 

and the DCA Admin Tool 

-AND- 

Browser displays a  404 
("Page Not Found") error.  

DCA Web server is stopped.  Restart Web server on DCA. 

Unable to access any or 
certain Web pages through 

the DCA Collaboration 
Toolbar 

-AND- 

Browser displays DCA 

default error m essage. 

Connection to Internet or to 
a particular Web content 

server is down  

-OR- 

Incorrect URL entered. 

Re-establish connection 

-OR- 

Re-enter URL.