Cisco Cisco Collaboration Server Dynamic Content Adapter Installation Guide
DCA 2.01 Installation and Integration Guide
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Feature Settings
Change Leader - not selected.
Session Leadership is deprecated . In
DCA, the agent is always the de facto
DCA, the agent is always the de facto
session leader.
Feature Settings
White Board - not selected.
Disabled by default by DCA-CCS
integration. Can be re -enabled (see
integration. Can be re -enabled (see
next section).
Feature Settings
Application Share - not selected.
Disabled by default by DCA-CCS
integration. Can be re -enabled (see
integration. Can be re -enabled (see
next section).
Additional Notes for DCA Agent Role Settings
These additional notes pertain to DCA agent roles:
•
Do not use the Logon Form Setting Override (under General Agent Settings) in
such a way that it modifies agent settings required by the DCA.
such a way that it modifies agent settings required by the DCA.
•
For Single-Session Agent Roles, the History feature is not disabled by the DCA but
serves no practical purpose. It's recommended that you turn this feature off for
users.
serves no practical purpose. It's recommended that you turn this feature off for
users.
•
The following Agent Desktop user preferences have no affect in DCA-integrated
CCS. While they still appear in the agents list of user preferences, their settings
are overridden by DCA functionality:
CCS. While they still appear in the agents list of user preferences, their settings
are overridden by DCA functionality:
In the Single-Session Desktop:
§ Automatically take leadership of new session
§ Turn follow-me on in a new session
§ Open shared space in an external view
In the Multi-Session Desktop:
§ Automatically shared space in an external view
See Also
For related information, see:
About DCA-CCS Integration
About the DCA-CCS Updater
About DCA 2.01 Changes to CCS Files
How to Install the DCA-CCS Updater
How to Re-Enable White Board and App Share