Cisco Cisco Collaboration Server Dynamic Content Adapter Installation Guide

 

DCA 2.01 Installation and Integration Guide  

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The DCA-CCS Updater adds, modifies, or overwrites the Collaboration Server 
configuration files listed below. If you have modified one or more of these files 
previously, you should assess the extent and nature of this modification to determine 
whether any desired settings or customization will be lost when you run the Updater. 
Note that the loss of customization is not an issue when deploying the DCA with a 
new CCS installation. 

The DCA-CCS Updater automatically 

creates backups of CCS files

 it modifies or 

replaces. After 

running the Updater

, you can reintroduce any desired customization 

that was lost.  

Note: DO NOT reintroduce customization by overwriting the Updater- modified files 
with the originals. Instead, re-enter or copy and paste code, settings, etc. in the files 
as necessary. When you do this, be careful not to change any settings or code 
required by the DCA (DCA-required settings/code are commented as such in files the 
DCA overwrites but not in those it modifies). 

Note: In the 'Location' column the directory path '\' refer to the windows path. For 
Solaris, the path is "/".    

The DCA-CCS Updater adds these new files on your CCS Server: 
 

DCARolesOverride.properties 

<CCSrootdirectory>\servlet\properties 

Sets multi-session 

and single-session 

agent role properties 

required by the DCA. 

Primarily, this 

consists of  Disables 

items in the agent 

desktop that conflict 

with the DCA. 

startdca.jhtml 

<CCSrootdirectory>\pub\html\caller 

For multi-session 

configurations, loads 

the Collaboration 

Toolbar for callers 

and agents.  

AgentWrapper.jhtml 

 

<CCSrootdirectory>\pub\html\agent 

 

Provides a wrapper 

for the agent 

desktop that allows 

it to forward 

JavaScript function 

calls (for example, 

from ScriptBuilder) 

to the DCA.