Cisco Cisco Customer Voice Portal 8.0(1)
7-6
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Chapter 7 Alarm Handling and Logging
Overview: The Standalone Distributed Diagnostics and Services Network (SDDSN)
SNMP Trap Definitions for Customer Voice Portal
The following is a list of the Customer Voice Portal SNMP trap definitions:
isnVoiceBrowserUp
The Voice Browser is running and available for call processing.
isnVoiceBrowserDown
The voice browser is shut down and unavailable for call processing.
isnVBOutOfService
Voice Browser is out of service. Existing calls will be processed,
but no new calls will be accepted.
isnVBInService
Voice Browser is in service. New calls will be accepted and
existing calls will be processed.
isnVBMediaServerUp
The voice browser successfully accessed the Media Server when
instructed to retrieve a media file to play to the caller.
isnVBMediaServerDown
The Voice Browser was unable to access the indicated Media Server
when instructed to retrieve a media file to play to the caller. A
network problem may have existed or the Media Server may have been out
of service. Note: If the DNS maps to multiple IP addresses, this alarm
indicates that none of the Media Servers of this name are servicing the
HTTP request. Note that this alarm will not be cleared until another
call which requires this Media Server is placed to this Voice Browser,
and the Media Server is accessed successfully.
isnAppServerUp
The Voice Browser has received a response from the indicated
Application Server on the async link indicating that the Application
Server is in service. This link will be monitored by both components
to ensure communications remain established.